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  • izzyv91
    17 posts

    @ubi-keo still not good enough. I’d rather have an official response directly from the head of the dev team on this so that we all know why it’s taking so long “to investigate” the issue.

  • Ubi-Woofer
    Ubisoft Support Staff 1195 posts

    Hey there @izzyv91 - thank you for your response.

    Members of the development team do not communicate on the forums directly; instead, support agents like myself are responsible for forwarding information to and from them.

    I fully understand your desire to progress in the game and wish that I had more information to share with you, but I'm afraid for the moment, the latest information we have from the team is that the issue is still under investigation and that they would appreciate any further reproduction advice and video footage to analyse.

    As soon as we receive an update as to the nature of the investigation, we'll be sure to share it here. In the meantime, you may wish to read this dev blog posted by the Community Team which looks at our production pipeline and the process of investigating reported issues. Thank you. 🙂

    Official Response
  • bluemalou
    16 posts

    On 15th November 2021, this problem will have it's first anniversary. Almost one year and this bug is still available on the main story!

    I don't believe anymore that this problem will ever solved. Thank you very much for taking my money for no service. It's unbelievable. I can't describe my anger.

    You can really tell this bug will NEVER solved. Never! Other companies had solved such hard bug in a very short time and you can't solve this after a year. But it's great that you have enough time to create more new skins instead of repairing the many bugs.

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