ubisoft discussions

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  • guest-3Mc8ewmL
    1 posts

    I'm stuck I carried the king and followed ivar but he stops and can't continue the story any further

  • Ubi-Mark.
    Ubisoft Support Staff 2941 posts

    Hello @guest-3mc8ewml,

    Sorry to hear that you are unable to proceed. Can you please provide us with a short video of this occurring, so we can investigate it further for you?

    Many thanks and if you have any additional questions, please let us know.

    Official Response
  • izzyv91
    38 posts

    @ubi-keo still not good enough. I’d rather have an official response directly from the head of the dev team on this so that we all know why it’s taking so long “to investigate” the issue.

  • Ubi-MrM
    Ubisoft Support Staff 3694 posts

    Hey there @izzyv91 - thank you for your response.

    Members of the development team do not communicate on the forums directly; instead, support agents like myself are responsible for forwarding information to and from them.

    I fully understand your desire to progress in the game and wish that I had more information to share with you, but I'm afraid for the moment, the latest information we have from the team is that the issue is still under investigation and that they would appreciate any further reproduction advice and video footage to analyse.

    As soon as we receive an update as to the nature of the investigation, we'll be sure to share it here. In the meantime, you may wish to read this dev blog posted by the Community Team which looks at our production pipeline and the process of investigating reported issues. Thank you. 🙂

    Official Response
  • bluemalou
    21 posts

    On 15th November 2021, this problem will have it's first anniversary. Almost one year and this bug is still available on the main story!

    I don't believe anymore that this problem will ever solved. Thank you very much for taking my money for no service. It's unbelievable. I can't describe my anger.

    You can really tell this bug will NEVER solved. Never! Other companies had solved such hard bug in a very short time and you can't solve this after a year. But it's great that you have enough time to create more new skins instead of repairing the many bugs.

  • Ubi-Froggard
    Ubisoft Support Staff 3274 posts

    Hey @bluemalou

    We can understand your frustration with the issues related to this quest and we do continue to ask for updates from the dev team on these issues and I have just done so again. We would definitely like to be able to provide more information or news on a fix for you, and we will do so as soon as we have anything new to share.

    Official Response
  • izzyv91
    38 posts

    @bluemalou well said mate. It takes the [censored]. I’ve bought both DLCs and completed both and most of the maps in the time it’s taken Ubisoft to [censored] around and bring out a patch update WITHOUT the update.

    how many different videos with the same issue on from players do your dev team need?! I work with developers in my job and someone would’ve been fired by now if this had been our issue. I’d like my money back for the game when you’ve eventually fixed it, but I reckon my son would be 8 by the time that happens….
    unbelievable

  • bluemalou
    21 posts

    Happy anniversary main story bug! This is your first anniversary!

    There was also a new update with some bugfixes some days bevore but still nothing to this problem as expected.

    As I said before this bug will NEVER be fixed because dev team doesn't seem to be interested in fixing a main story bug. I'm so extremely angry about that. ONE year and no answer of this incompetent dev team.

  • izzyv91
    38 posts

    @bluemalou and I think the fact that they’re bringing new stuff out and not replying to you days everything we need to know

  • Ubi-MrM
    Ubisoft Support Staff 3694 posts

    @izzyv91 - I am in the process of seeking an update from the development team with regard to this issue as I am aware that it has been a little while since we have been able to provide one. As soon as more information is received, we'll be sure to provide it here in this megathread. As a quick reminder as well, please refrain from using offensive language in your posts when replying to threads. We have our forum rules posted across the Discussions forums for reference; please do take another look at these if you need a refresher. Thank you.

    @bluemalou - This is still an issue under investigation by the development team, who are committed to looking into it; as above, I hope to be able to provide an update soon, however I'm still waiting on information from the development team. I appreciate your understanding in the meantime.

    Official Response
  • rhydas
    9 posts

    Wow I started this thread over a year ago for help and still nothing why does it take a year to get the same answer that we all know.
    How about stop releasing dlc and fix the main game first cause no one likes am unfinished product

  • izzyv91
    38 posts

    @ubi-woofer it wasn’t profanity used. Where’s the update then?

  • Nobody2199
    1 posts

    @ubi-woofer Hi hope you are all safe and well. I have also been awaiting on this update to fix the king killer bug for a whole year now. A year ago my fight ended with Ivarr and he fell off a cliff and never completed the mission. Now when I go back he is just standing there and the mission has no way to be restarted or completed. How much longer is it going to take before this issue is addressed? I have literally bought and sold this game because of this issue and have recently rebought in hopes of the devs latest update fixing this issue yesterday and it is still BROKEN.

  • MGK4LIFEBISH
    3 posts

    I am still having issues with progressing in this quest I get to Ivarr but he won’t move at all I don’t have a previous save still and I have tried everything else and he still won’t move what do I do?

  • MGK4LIFEBISH
    3 posts

    i am having same issue on xbox as well idk what to do other than restart and see if that fixes it.

  • MGK4LIFEBISH
    3 posts

    @ubi-borealis I am having the same issue still as well what should I do should I post a video too?

  • izzyv91
    38 posts

    Please tell us there’s an update on this?

  • wildhorses101
    1 posts
    I've had the same problem but I'm already past the part that ivarr kills the king but got stuck on a roof well ivarr and his horse are stuck on a roof and can't get him off the roof no matter what I do .


  • izzyv91
    38 posts

    @nobody2199 any update?

  • rhydas
    9 posts

    They don't care just take our money and it's bugger you lot we don't care.
    Its Bull that we have to restart or just give up because you lot rush a game out

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