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  • DarkZimpel
    Original poster 2 posts

    My monitor is 1600x 900 but I tried other resolutions to see if it corrected, but the bordes continued and also playing in window mode does not make a difference.

    obs: sorry my bad english

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Borealis
    Ubisoft Support Staff 3530 posts

    Hello there @DarkZimpel! Welcome to the forums 🙂

    Thanks for sharing your report about the black border you're encountering in-game, and for letting us know that you have tried other resolutions. Would you be able to let us know more about your system set-up?

    For instance, can you let us know more about the screen you use (make/model)? Is it a 4K-144hz monitor?

    Does the border happen in any other games, or just in Assassin's Creed: Valhalla?

    Thank you! 😊

    Official Response
  • DarkZimpel
    Original poster 2 posts

    @ubi-borealis
    my monitor is from 2012, it is an LG model: E2060TT.
    it works only with 60hz
    my PC:
    intel core i5 7500 3.40 GHz
    8 Gb RAM 2133 MHz
    240 Gb SSD
    Nvidia 1070 8Gb ZOTAC

    I remember it happened at AC odyssey but then it was corrected but I don't remember if it was a patch or an outside program
    undefined

  • Ubi-Borealis
    Ubisoft Support Staff 3530 posts

    Thank you for providing me with that information about your system set-up, @DarkZimpel. I was curious to know if you were using a 4K-144hz monitor as the development team are investigating black borders appearing when these monitors are used.

    I would recommend opening a support ticket so our technical support teams can take a closer look at your system files. This will give them a better understanding of what might be causing the black borders to appear. You can open a support ticket in the following ways:


    When opening a support ticket, please can you attach a copy of your MSinfo and your DxDiag. Would you able to able to include this image that shows the borders in-game? It will help our team to investigate further.

    Thanks! 😊

    Official Response

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