0 Likes/3 Replies/124 ViewsOriginal poster Chaos4Orr 2 posts
I'm playing on PlayStation 5, disc console with a PlayStation 5 disc version of Valhalla. The console and game (1.20) are up to date. I have tried uninstalling/reinstalling and rebuilding the database.
I have two main issues.
The first is micro-freezing/stuttering. This happens every 30 minutes or so, whether on foot or on horseback and it can happen anywhere in the world. It's not game breaking, but it is annoying, and I all I really want to know is whether this is a Valhalla issue, or an issue with my PS5 console. It seemed to only start for me after about 40+ hours of gameplay. I don't recall it happening in Norway or Asgard, only England. The video below shows what I mean at around the 4 second mark.
The second issue is (and I'm pretty sure this Valhalla specific, and not my console) that when fast travelling I will sometimes get a hard crash back to the PS5 dashboard. This is inconsistent but has been happening across several updates. The crash happens just at the point Eivor should load in from the animus loading screen to the game world when fast travelling. It takes me to the PS5 inbuilt "report an error" screen.
Looking for help / support
alx1231 21 posts
@chaos4orr I have played almost 160 hours on the PS5 version and I haven't had either of those issues. I have had a couple of crashes but they are quite rare. I am talking about a total of maybe 3 and they were so far apart from each other that I don't think they were related in anyway.
Ubisoft Support Staff UbiKobold 687 posts
Hey Chaos4Orr! I am sorry that you have been having this experience with Assassin's Creed Valhalla recently! Thanks for providing this video and detail. I noticed that you created a Support ticket as well, and received some additional troubleshooting to try out, which includes restoring your licenses. Were you able to complete that guide? If so, did you notice any improvements to the freezing and crashes?