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  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @syr_hunter Welcome to the forums! I'm sorry to hear about this issue you're having with Opals not appearing on the World Map, despite having purchased this content. Please let me know if this continues to be an issue for you after completing the steps listed on our PS5 troubleshooting guide.

    Official Response
  • cmhoughton
    32 posts

    @cmhoughton

    Does no one else have this problem? I haven’t even gotten one reply.

  • Yokomen-uchi
    1 posts

    OK, so I picked one opal and it didn't count. I picked another one to check it out and it didn't count either. Two opals that I'll never be able to get back because once picked they can never be picked again on a previous save file. To be honest I don't understand why they do this. I guess I won't be picking opals anymore just in case. It's already March and they haven't fixed this. Seriously? Shame on you, Ubisoft! (as if they cared about it 😒 ) I bought the Ultimate Edition a few days ago thinking that the issues would be corrected but apparently they're not. Next time I'll wait a year or more and the game will be fixed and cheaper... 😡

  • cmhoughton
    32 posts

    I still don’t have the opals on the map like I should have...

    I purchased the map packs and I started a new game primarily to workaround the main storyline quest to not get the final order member, so I know there should be a lot more opals on the map that I’m not seeing. The only ones I could pick up with the new game were the ones that were previously unable to pick up, like the one on the shelf in Walden and the stream running through Jorvik.

    Are the opals tied to my username or to the specific game?

  • B00MSIE
    374 posts

    @cmhoughton

    You can only get the opals once. They are attached to your ubi connect accounts. So per ubisoft account you get them once per location. And everything you buy with it is also attached to your ubi connect account. If you load a save from the beginning or start the game again, you do not lose your opals and items bought with it and do also not get them again.

  • Ubi-Borealis
    Ubisoft Support Staff 4112 posts

    Hello all!

    I have merged together several threads about opal markers not disappearing from the map after being collected into a single megathread. I apologise if any ongoing discussions have been disrupted by this merge.

    The issue where previously collected opal markers wouldn't disappear from the map has been marked as resolved in TU 1.1.0 by the development team. If you have collected an opal and the marker still shows as available on your map, please don't hesitate to update this thread so we can take a closer look. Please include images/video that shows the opal has been collected, but the marker is still on your map.

    I would also like to take the time to share our support article about collecting opals, and how these can only be collected once per game.

    Any Opal that you collect will be registered to your account, meaning that once you have picked up a piece of Opal it will not appear again if you start a different save file with the same account. Similarly, any gear purchased with Opal will also be bound to the account it was purchased with.


    Thanks! 😊

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 4112 posts

    Hello there!

    As we have had no new reports of issues persisting with the Opal markers following the release of TU 1.1.0, we will now be locking this thread.

    If you encounter any further trouble with your Opal Markers, please don't hesitate to open up a new thread and we will take a closer look. Please include as much information about the issue you're encountering as possible, including additional images and videos, as this is helpful for further investigation.

    Thanks! 😊

    Official Response

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