@fgx1988 Same here, from 200 opals to 50...

same here too. all the opals and carolingan set, including equipped runes, all gone. great job ubisoft.

Lost all my Store bought weapons and armor after the game locked up, store is only showing that i own the hawk skin for raven also lost all my helix credits

@isupermanderson

me too my  huldufolk armor is gone with my 200 opals

Today i lost my wepaon sejmitar, opal and helix points

Happened to me as well

yep i lost everything that i have bought from the store, all Armor, weapons all of it. whats going on ?

@valdarious completely gone not showing as owned anything in the store all the remainder of my credits and opals have been removed also only started after the patch

After updating to Patch 1.04, weapons, opals and credits have disappeared. Runes inside Reda items have also disappeared.

@isupermanderson

Same issue here

Verifying the game files in ubisoft connect seems to have fixed the issue for me

@kale3l

I login today too and ALL my store gear is gone...
And I use store gear as main gear, so my character is "naked" at the moment, so I cannot play the game before this is fixed..
I check on the store itself under "owned tab" and all my gear is gone + helix credit's I had is also gone. Wow just wow..
Fix this ASAP!

Same here, do you even have a QA Ubi i feel like there is none?

Just experienced it this morning as well, logged in a upon loading I went from wearing my Carolingian gear, to being naked all of a sudden.

Just lost my items as well... This need to be fixed ASAP

I am having the same issue right now as well. Found a work around for now. Boot up the game in offline mode and it will load your game correctly with your gear on you. It's gotta be some weird ubisoft server issue.

yep same thing has happened to me.

@tiltrush Happened to me as well...thought I just upset someone at Ubi haha..

Same issiue played normal earlier today but now my helix creds are gone, my carolinian set is gone, i have 50 opals instead of 300 something i had earlier today. I reloaded cloud save from earlier today and everything was back now lets see for how long.

Guys,

Go into Ubisoft Connect and under the gasme properties, choose "Verify Files"

This found some corrupted files for me, it redownloaded them and my purchases are back.

Same here. All items purchased from the store or bought from Reda seems to have been removed. This is absolutely horrible.