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  • trickitrules
    10 posts

    Hi @UbiExcellent,

    Unfortunately, I can't upload a photo of the Title Screen with the version visible - says Dimensions are too big.

    Any other suggestions?

    Thanks
    PH

  • Ubi-Borealis
    Ubisoft Support Staff 2029 posts

    Hello there @trickitrules/PH!

    Thanks for collecting some images for us! You could try changing the dimensions of the image to make them smaller. Alternatively, you could also upload the images to a sharing platform (such as Google Drive or Dropbox) and share a link to them here as well.

    Thanks for offering to send a copy of your save files as well! You would need to transfer your saves across to PS4 to do this, as you can't manually collect saves from the PS5 console. If you'd like to submit your save files, please open a support ticket and attach a recent copy of your saves as a .zip file. You could also attach your images to your support ticket, if you're unable to share them in the thread using a link. After you've done this, let us know the case number so we can take a closer look.

    Thanks! 😊

    Official Response
  • Sue_xee
    4 posts

    The last time I played Valhalla was around the Christmas event and I quit after redeeming all parts of the Modraniht Ceremonial set. Now when I check my weapon inventory, I see tens of Modraniht Ceremonial Shield.

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  • trickitrules
    10 posts

    Hi @Ubi-Borealis ,

    Excellent - I have created a case and uploaded two saves - 1 without the duplicate and 1 one. Further, I have also attached images showing my inventory (1 for each save) as well as the Title Version.

    The case Ref is: 14285505

    I hope this is suffice - please advise when you have passed it to the relevant team for review.

    Thanks,

    Pat

  • Ubi-Mark.
    Ubisoft Support Staff 697 posts

    Hello @Sue_xee,

    Sorry to hear about your experience and thank you for bringing this to our attention!

    I reported this particular issue to the development team for further review. Once we have an update, we are going to let everyone know through these forums. Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 2029 posts

    Thanks for opening a support ticket for us, @trickitrules/Pat, as well as including multiple images and both saves. I've passed these along to the development team so they can investigate further.

    If we require any further information, we will reach out within this thread. Also, if we receive any additional updates, these will be shared within the thread and in our News & Announcements forum.

    Thanks! 😊

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 2029 posts

    Hello all!

    I apologise for the double post. I have now merged together several threads regarding duplicate items in the inventory into a single megathread. Creating a single thread allows us to keep all the information and updates from an investigation in an easy-to-find location. I'm sorry if any ongoing discussions have been disrupted by this merge.

    If you are encountering any duplicate items in your inventory, please can you provide us with the following information:

    • Which item(s) are you finding duplicates of?
    • Do you know when the duplication happened? For instance, did it happen after carrying out a certain action, or following an update?
    • Can you please send us images/a video that shows the duplicate items you have in your inventory?


    We can then pass this information along to the development team for further investigation.

    Thanks all 😊

    Official Response
  • trickitrules
    10 posts

    Hi @ubi-borealis ,

    Relevant to your latest post, I offer the following observations:

    • My duplicated item is the Galloglach Armor (torso) piece.
    • Whilst I am unsure of where I gathered the first item, I know that I gathered a second (the true piece?) at Spalding Bandit Camp, in Lincolnscire.
    • Please refer to my above post for details of a Support Case containing my images and save games.


    If I can assist any further, please do not hesitate to let me know!

    Thanks,

    Pat

  • Ubi-Borealis
    Ubisoft Support Staff 2029 posts

    Hello there @trickitrules/Pat!

    Don't worry! I was already aware of your report regarding the Galloglach armor, and this was passed along to the development team for further investigation. Thanks for sharing it again with us. If we require any additional information from you, we'll be sure to reach out 😊

    Official Response
  • randymodo
    1 posts

    When turning in all items for a reward for hunting deliveries I get dozens of the rewards. For example I get dozens of the tattoo Donsk front and so when I go to the tattoo artist she has dozens of the same item showing up in here inventory.
    I recorded a video of this, but don't see a way to attach it here.

  • azullFR
    510 posts

    @randymodo
    Hello there,
    you can only post a html link to your video :

    • Send your video to a video hoster of your choice
    • The hoster should provide a link to your video
    • copy the given link
    • Then, here, make a new post and paste the link in it


    Have a nice day 🙂
    (approximayive english, sorry)

  • PitaGolden
    1 posts

    Hi when is Ubisoft going to patch this glitch ? It can be cool for people who want to use it but for people like me it’s just frustrating, I simply don’t want this duplicate Galloglach armor chest. Thank you for your time !

  • Trench_72
    2 posts

    In the game, at some point near the ending you have a battle with Odin. In this battle you have low level Raven Clan gear and low level Varin's Axe. It's possible to upgrade this gear one time during the battle, and I did that. After this battle, this low level gear is still in the inventory and now I have all this gear double (all the Raven Clan gear is dubble and Varin's Axe is double), once fully enhanced (this is the gear I had before the battle) and once low lowel (this is the gear from during the battle, and it's now also possible to enhance this gear and weapon). Is it possible to delete all duplicate gear and weapons?

  • Ubi-Keo
    Ubisoft Support Staff 586 posts

    @pitagolden I have merged your post with this megathread as this is a known issue that is being investigated by the development team.

    Can you please provide us with the following information:

    • Do you know when the duplication happened? For instance, did it happen after carrying out a certain action, or following an update?
    • Can you please send us images/a video that shows the duplicate items you have in your inventory?


    We can then pass this information along to the development team for further investigation, thanks.

    Official Response
  • UbiKoality
    Community Manager 440 posts

    @trench_72 Hey there! I just wanted to make you aware that I merged your post to the megathread for this bug. It's a known issue that is currently being investigated by the development team, so compiling all the reports will be incredibly helpful for the team. Thank you for sharing your encounter along with the additional details!

    Official Response
  • Redviper11
    7 posts

    Same duplicate item issue with the Blacksmith's Hammer. I had noticed it was duped awhile ago but never paid it any attention. With the weekly challenge being hammer kills, I've now noticed that while both hammers are mythical, neither has the perk. And upgrading one reverts (and consumes all the resources) when I try to upgrade the second one.

  • Ubi-Borealis
    Ubisoft Support Staff 2029 posts

    Hello there @Redviper11!

    I apologise for the delayed response. I'm sorry to hear that you've got duplicate Blacksmith's hammers. Would you be able to provide us with the following information:

    • Do you know when the duplication happened? For instance, did it happen after carrying out a certain action, or following an update?
    • Can you please send us images/a video that shows the duplicate items you have in your inventory?


    We can then pass this information along to the development team for further investigation.

    Thanks! 😊

    Official Response
  • zhartma3
    2 posts

    @trench_72 so I ran into a similar bug. Had my raven armor 5/5 equipped and hadn’t upgraded them at all. (Did not have varin axe equipped) Got through Odin and when you come back out and it’s hytham, that’s when I got the dupe of the exact stat raven armor (can’t remember about the axe). Reloaded a save to when I just make landfall with Sigurd and change to brigandine 5/5 not upgraded at all. Went through the whole thing again and got to hytham and I had NOT duped anything. That’s a way to avoid the bug that I worked out. Not sure what would have happened if I had upgraded any, or just the raven, gear.

  • zhartma3
    2 posts

    @ubikoality so I ran into a similar bug as above comment, just so you maybe see if this info helps. Had my raven armor 5/5 equipped and hadn’t upgraded them at all. (Did not have varin axe equipped) Got through Odin and when you come back out and it’s hytham, that’s when I got the dupe of the exact stat raven armor (can’t remember about the axe). Reloaded a save to when I just make landfall with Sigurd and change to brigandine 5/5 not upgraded at all. Went through the whole thing again and got to hytham and I had NOT duped anything. That’s a way to avoid the bug that I worked out. Not sure what would have happened if I had upgraded any, or just the raven, gear.

  • BearThatCould
    3 posts

    I tried upgrading the Galloglach armor in my inventory and upon doing so it duplicates over the other existing armor sets I have. I was able to revert a save but even still I have a duplicate on me.

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