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  • guest-BDslBJye
    4 posts

    @bdcht Similar issue on PS4. I can’t talk to people when I want to know “where the emissary went”. This extends through the whole game, and I have to restart it in order to be able to speak again. As soon as I go back to the monastery, the problem starts again. This is a serious issue, as I cannot proceed with the quest!

  • Ubi-Borealis
    Ubisoft Support Staff 3626 posts
    Best Answer

    Hello there!

    As we have had no further reports of this issue persisting in-game following the release of TU 1.2.2, we will now be locking this thread.

    If you encounter any further trouble with "An Abbot's Gambit," please don't hesitate to open up a new thread so we can take a closer look. When opening a new thread, please include as much information about the issue you're encountering as possible. Any images or videos that demonstrate the issue in-game are also helpful for further investigation.

    Thanks! 😊

    Official Response
  • guest-BDslBJye
    4 posts

    Hi !
    there are posts about this issue around November 2020, but not answer. Who can help ? I’m on PS4, currently playing “the Abbot’s gambit”. I have to go to the inn in order to hear where the emissary went - but I can’t speak to anyone. As soon as I enter the premises, dialogue becomes impossible and this then extends through the whole game. I need to restart it in order to be able to speak again.

  • guest-BDslBJye
    4 posts

    @guest-oh8ihmcf @UbiExcellent
    i’ve had similar issues now, 14 March, on PS4. Even though I finally managed to go on playing (killed everybody, restarted, walked straight to the emissary, paid him (!!!)), this is clearly an annoying, major bug, apparently unsolved. Pretty disappointing !

  • Ubi-Orion
    Ubisoft Support Staff 280 posts

    @guest-bdslbjye

    Hey there.

    Your issue is slightly different to that which has been posted in other similar threads shared on the forums but I can confirm that it is known to the development team and is under active investigation at the moment.

    Official Response
  • davidarkka
    7 posts

    @guest-BDslBJye
    I also have the same problem, the emissary has disappeared and I can't get the message.

  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @guest-bdslbjye & @davidarkka Thank you both for keeping this thread updated. As of right now, the teams are still looking into this error with not being able to complete "Abbots Gambit". I've let them know this has continued to be an issue following the latest update and will continue to follow-up on this thread as soon as new information has been provided.

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 3626 posts

    Hello there!

    I apologise for the double post. I've merged together several threads about issues that have been encountered during the quest "Abbot's Gambit" together into a single megathread. This will help us to keep all information and updates about the investigations in one place. I apologise if any ongoing discussions have been disrupted by the merge.

    I'd like to provide you all with an update on the investigations taking place with "Abbot's Gambit," and what additional information we may require from you:

    • Unable to interact with NPCs to find the location of the Emissary
      • Status: Under investigation (Additional videos welcome)
      • Comments: The development team are interested in collecting the save files of affected players. If you play on PC/PS4, please can you open a support ticket and submit your save files for further investigation. Please share your ticket number within the thread so the player support team can find these.
    • Unable to steal the letter from the Emissary
      • Status: Under investigation (Additional videos welcome)
      • Comments: The development team are interested in collecting the save files of affected players. If you play on PC/PS4, please can you open a support ticket and submit your save files for further investigation. Please share your ticket number within the thread so the player support team can find these.


    If you do not see the issue you're encountering above, please don't hesitate to let us know within this thread so we can take a closer look.

    Thanks all 😊

    Official Response
  • davidarkka
    7 posts

    @ubi-borealis Tks for reply.
    I made the video below, which shows that the NPC "Emissary" is missing from Dover Fortress


  • mtmart12
    1 posts

    This is ridiculous that this game has been out for 7 months and it still a game breaking glitch like this.

    like many others, after speaking with Basim, all I get is the quest objective. No map marker telling me to go the inn. I can’t speak with any NPC.

    Ive tried killing civilians, meditating, reloading a previous save, resetting the game, going straight to Dover Fortress. NOTHING WORKS.

    Fix it. My god.

  • cameronegnor
    1 posts

    I'm having the same issue that a lot of people are experiencing. 40 hours or more into the game, which is fantastic by the way, and we go to the mission. The abbots gambit. Personally, I can only go as fare as talking to the abbot, when I'm told to head towards the inn and get information. It doesn't give me locations and when I finally found the place, the only thing that was intractable, was the stable. I've tried everything. Also would like to mention this is a DISC version. 

  • Lardo2005
    1 posts

    Can someone please help me with mission Abbots Gambit----- I spoke to the priest and Basim and then the mission doesnt show anything: i cant continue in the game for now.

  • UbiKoreanBBQ
    Ubisoft Support Staff 334 posts

    @lardo2005 Hi there. We've received similar reports about being unable to proceed in the Abbots Gambit mission. We would like to look into your save files, so it would be helpful if you could create a case on the Support Portal and upload your save files for our team to review! Thank you very much!

    Official Response
  • davidarkka
    7 posts

    @Ubi-Borealis @UbiExcellent

    This mission still bugged in Title Update 1.2.1.
    I created a ticket (14603380) and sent my save file.

    Fix it, please.

  • Ubi-Borealis
    Ubisoft Support Staff 3626 posts

    Hello there,

    I apologise for the delayed repsonse. Thank you for continuing to update this thread with your experiences with "Abbot's Gambit." I'd like to provide you with an updated status with the ongoing investigations into this quest:

    • Unable to interact with NPCs to find the location of the Emissary
      • Status: Under investigation (Additional videos welcome)
      • Comments: The development team are interested in collecting the save files of affected players. If you play on PC/PS4, please can you open a support ticket and submit your save files for further investigation. Please share your ticket number within the thread so the player support team can find these.
    • Unable to steal the letter from the Emissary
      • Status: Under investigation (Additional videos welcome)
      • Comments: The development team are interested in collecting the save files of affected players. If you play on PC/PS4, please can you open a support ticket and submit your save files for further investigation. Please share your ticket number within the thread so the player support team can find these.


    If you do not see the issue you're encountering above, please don't hesitate to let us know within this thread so we can take a closer look.

    @davidarkka - Thanks for sending us a video of the issue you're encountering, and for sharing your support ticket. I've passed this report along to the development team for further investigation.

    @mtmart12 - I'm sorry to hear you're unable to interact with the NPCs to find the location of the Emissary. Thank you for letting us know what additional troubleshooting steps you've tried. Would you be able to send us a video so we can pass it along to the development team?

    @cameronegnor - Thank you for taking the time to share your report with us. Would you be able to provide us with a video of the issue you're encountering? We can then forward this to the development team.

    Thanks! 😊

    Official Response
  • Uncharted24_7
    5 posts

    Hello everyone,

    I’m currently playing Assassins Creed Valhalla on the PS5 so I’m unable to supply a save file.

    I had the same issue listed above, where I had to die before I could talk to the npc’s at the inn, but now I have another problem.

    I found the bard underneath the bridge, took him into the river to sober him up, then proceeded to use my battle horn from the down directional button menu six times and I still had no option to talk to him.

    I went to a different area in England as an attempt to reset him, this didn’t work. As he is no longer under the bridge and I can’t find him in the immediate vicinity. I’ve tried all the possible workarounds, I even when to Jotunheim to see if being in a different area would reset his position.

    I’m currently 160 hours in and I really don’t want to have to start over. If I can be of any assistance or if someone has a way to get save files off the PS5, please let me know.


  • Nathansmith87
    3 posts

    I am unable to progress past the quest, Abbots gambit. There is no option to talk to the bard. I am quite an experienced player so have tried many different fixes to resolve this several times and no luck. I have no previous saves to go back on.

    I see on the community that this is a common problem that has been present since launch that is still unresolved. I am very worried that nobody is going to fix this. At 80 hours gameplay it isn't an option to start again and I feel like I've wasted my time. If no fix is offered (and after 6 months it's fair to say it doesn't look like one will arrive soon) can players experiencing this issue be offered refunds? I spent £100 on this edition of the game and can't finish it due to a bug. 

  • JackBoaz
    2 posts

    I mean at this point why do we still have this problem? Almost 6 months down the line and Ubisoft still haven’t attended to it at all, I’ve seen many others with roughly the same problem during the abbots gambit mission and given up with completion of the game because there is no possible way to progress , mine was similar in that I dropped the drunk into the river (where there is supposed to then be a cutscene) but he just walked off, I’ve tried everything, restarting console, moving to Asgard/Norway and back, killing the npcs at the inn. Nothing has worked, if Ubisoft are too lazy to fix this problem which a lot of users are having then why aren’t we receiving refunds for our wasted money?? I spent £50 on the basis that I would be able to complete this game, at this point I just want it completed .... one of the buggiest AC games I have played. Very disappointed .

  • Ubi-Borealis
    Ubisoft Support Staff 3626 posts

    Hello there!

    @Uncharted24_7 - Thank you for sharing your report with us, and for including the steps you tried to resolve the issue. I'm sorry to hear that you're unable to interact with the bard. If you can ensure that you have an up-to-date copy of your save uploaded to the cloud, we can notify the development team and they can take a closer look at this.

    If possible, would you be able to provide a video that shows you're unable to interact with the bard at all? We can then include this in your report.

    I know that starting over isn't ideal. Rest assured that the development team is currently looking into what could be potentially causing this issue for players. As soon as we have any new updates to share, we will post these within the thread.

    @Nathansmith87 - Thanks for sharing your experience with us, and for letting us know that you've tried to resolve the issue yourself. I'm sorry to hear you're unable to proceed further in "Abbot's Gambit" due to being unable to interact with the bard. The development team are investigating this issue further. If you'd be able to provide a video, we'd be happy to include this in your report to the development team so it can be used for further investigation.

    If you purchase the game from the Ubisoft Store, you're welcome to open a support ticket to submit a refund request. I've checked your account and it looks like you didn't purchase the game from the Ubisoft Store. In this case, you will need to contact your original retailer for further assistance with refund requests.

    @JackBoaz - Thank you for taking the time to share your feedback with us. I'm sorry to hear this, and apologise for any disappointment that has been caused. Thank you for letting me know more about your experience with "Abbot's Gambit," and what you tried to resolve this issue yourself.

    We are unable to speculate on the time that investigations may take, or to provide ETAs for fixes when these aren't available. As soon as we have any new updates to share from the investigation, we aim to let you know within this thread as soon as we're able to. I understand that this may not be the answer you were hoping for, but I would like to reassure you that we will continue working with you all to try and get these issues resolved.

    Thanks! 😊

    Official Response
  • Presticide
    1 posts

    I’ve tried all of these. My game literally just says “The Abbots Gambit” but nothing under it. If I pause it and go to the quest, it says find Fulke and Sigurd. It doesn’t highlight anything. I walked into the River with Bard and he walked away and wouldn’t let me talk to him. Now I’m stuck on this mission with nothing to do.

  • BastianAchcraft
    1 posts

    I'm having a similar issue as most on here, I spoke with the Abbot and Basim, I bribed the Stable Master, and I threw the bard into the river. The Bard swam out and walked away my quest blurb simply has the title with no objective underneath. Please fix as I'm 135 hours in, have all the collectables, and would like to finish the game.

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