0 Likes/50 Replies/571 Viewssgoudie71 3 posts
The Reda quest giver is broken since the release so i have no idea why you guys not fix that also the online photo mode is broken too i get eveytime a error said online service is not avaiable so plz fix how i can buy some stuff when you guys cheap to give us just 5 opal for a day and i can't even get them because the quest are not showing up
Ubisoft Support Staff Ubi-Keo 1490 posts
@sgoudie71 I'm sorry to hear that you are experiencing issues with Reda's quests and the photo mode.
For the issue with Reda's quests does this happen every time? Could you please provide a video to show this.
With regards to the photo mode error, could you please go through the connectivity troubleshooting steps in the support article then try again.
Ubisoft Support Staff UbiExcellent 756 posts
@vegasheart I appreciate you sharing this forum thread here, along with your workaround for this missing quest issue. I've shared these with the teams that are investigating this issue in hopes it helps them locate a solution for this on their end.
@Kennyannydenny Many thanks for including this video footage! Similar to what I mentioned above, I'll make sure this gets over to the appropriate teams, so it can be reviewed further.
Hey folks, our team is currently looking over this issue with contracts picked up from Reda. To help with the team's investigation, please ensure that your latest save has been added to the Cloud. This will allow the team to use your save files for investigations. Please also list the contracts you have been receiving issues with after accepting them. In the meantime, thank you so much for bearing with us while we work to resolve this issue.
I had been doing the quests 1 at a time for the past week and today was the first time where the second one decided to vanish anyways. Probably a lot of people losing opal without realizing it. (Playing on PS4. Forgot to mention that in a different thread under the PC tag.)
Hi there, thanks for your response !
To help with the team's investigation, please ensure that your latest save has been added to the Cloud
With pleasure I will
list the contracts you have been receiving issues with after accepting them
For the olders ones I have only 2 notes (French names) :
March 26 at about 17h CET :
Account A : Daily Quest taken from Reda Himself = "Le voleur aux yeux verts" ("The green eyed thief") (= Target in Anecastre)
(Not sure it was Auto-Erased)
April 2 at 04h18 CET :
Account A : Daily Quest taken from Reda Friend at Grantebridge = "Le fantôme" ("The ghost")
For the next ones I will try to note them
Have a nice day
VegasHeart 41 posts
Once one quest was disappear when afther accepting contract i started to skip Redas conversation.I tried to return to tittle screen and then back to game like always,but no luck,only worked from 2nd attempt.
- Returning to ttittle screen and then back to game still working for me
- If after restart mission not appear itself try to talk with Reda or any of his kids(worked for me)
I tried to skip Redas conversation to make a footage,but cant reproduce that bug.Only have a video with a bug "You must be anonymous",which can be fixed the same way-returning to main menu and then back to game.resuming all this I can only say that:
- Quest log its not the reason of this bug.Normally i never open quest log,i just track the contracts by opening map and even so i still can catch that bug with mission disappear.
- Skipping Redas conversation its not the case,because i skipped them for 2 days and didnt get that bug
Mission disappear can just happens sometimes,so thats must be some server or that crossplatform thing.I dont undertsand why devs making a big problem from this,cuz it can be fixed easily.
- Better remove all kids from the world and left only Reda in settlement,but make his mission work properly.
- Instead of kids all around the world u can put a chest or a piece of paper on your ship(like that was in Odyssey)that u can iteract with and pick a mission directly from there.Its not hard to summon your ship,right?I think better two working places,then many,but not working.
@ubi-smash I really don't, sorry. It only happened that one time while accepting/completing one at a time in my last post. I guess I could start accepting them all at once again and noting down which one disappears. (and like I mentioned in another post somewhere in the forums I have no idea how many times it happened when accepting both at the same time I only started noticing shortly before switching to one at a time)
Tingolfin 1 posts
I have the same problem on Xbox One since a couple of weeks (don't know the exact date or after which update). Never had it before and I got the game right after launch date in November.
I go to Reda, accept all quests (2 daily or 2 daily + 1 weekly) and only one of the daily quests + the weekly shows up. The 2nd daily quest is not on the map and not in my quest list. When I go back to Reda, before or after finishing the quests that do show up, the other one is gone from his list. So there is no way to complete it.
That's a potential 5-10 opal every day that you're missing out on... really not funny at all. Especially since this bug has been around for 5 months if I check the forums.
I saw most tags for pc of PS4 so decided to reply to make sure Ubisoft knows this is an Xbox One issue as well.
Will try the associate's work-around tomorrow and hope that helps...
@ubi-smash Just accepted both missions at the same time today. First was Wild Frontier the second was Booty Hunter. Booty Hunter disappeared as soon as I left the Reda dialogue and looked at the map and quest tabs. Tomorrow I will accept both again but in reverse order to see if it's always the second accepted mission that disappears.
I wonder if it's a speed issue too. Like accepting them both so fast that the game doesn't register the second one. I'll test that out day 3 by accepting a mission letting the dialogue play out, and then accepting the 2nd mission. And/or accepting 1, backing out of Reda entirely, and then accepting the 2nd one before completing the first.
1 video of the pb : 1 quest vanish when you take 2 at same time
1 video of the "self-vanishing" quest when you take only 1
are in this Topic :
This is a recurrent problem :
and I didn't look at the whole forum...
A merged Topic would be nice
just a tip :
when an Opal quest vanishes :
- finish all Opal quest (if) avaible, then make a manual save
- Quit Game
- Shutdown Valhalla
- (Optionnal but better) Restart your system
- Restart Valhalla then reload the manual save
- IMPORTANT: Go take another Opal Quest at another Place
Some things I avoid :
- Opening the Helix Store in-game (If I have to do this, I do it at launch BEFORE loading a save.... and I do not go anymore there since the god reward)
- Openind the Ubisoft-Connect while in-game (If I have to do this, I do it at launch BEFORE loading a save)
I do avoid these just to minus the risk of gear reset and to minus the servers exanges while in-game as they are bad managed (some laaaaag can appear on certain situations like gained opals and even just for basic loot : 10 to 30 delay...)
A thing I do :
- BEFORE any River Raid I do a manual save, because in case of problem while in RRaid re-loading an Auto-save can cause more bugs (in case of problem I restart the whole RRaid...)
Hope this can help a little
Reaver989 2 posts
I PiCK UPTHE CONTRACTS aND THEY ArENT SHOWING UP IN mY qUEST LOG