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0 Likes/2 Replies/22 ViewsOriginal poster guest-yT69uL0m 1 posts
ive had my Xbox one S since 2018, and last week it decided to begin billowing smoke from the vent after finishing a film on Netflix (the vent was completely unblocked with plenty space around it) as a result the console now no longer works absolutely gutted
i purchased Valhalla and was very close to completing the game when this happened
I bought a series s console (not realising it does not have a disc drive) so when I tried to get my games back i was confused why it won’t just let me play them and I finally found (through hours of scrolling through the internet) it’s due to me not having a ‘licence’ to play it even though I have the disc version which is just odd....... is there any way this can be given to me?
or do I have to purchase the digital version from Microsoft store and begin the game again? If I have to do this I won’t be bothering to buy it digitally and will return the series s and potentially wait months for the series x to come back in stock. I feel it’s very unfair if I cannot get at least my newest game back seeing as I’ve spent so many hours playing it and the console blew up through no fault of my own
Ubisoft Support Staff Ubi-Keo 586 posts
@guest-yt69ul0m I am sorry to hear that your console is no longer working.
I'm afraid you would need to purchase a digital version as owning a disc version does not grant you a digital license. However if you purchase a digital version of the game then you can load your cloud save and resume your game, you will not need to restart from the beginning.