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  • SteveZ_Pun
    Original poster 172 posts

    Hello, i already write in Topic but never get a response. I dont know if only i have this issue. I have the Ultimate Preorder Version on my PC. Since the game was released, I've had the problem that every time I open the in-game shop, the berserk gear is downgraded. From gold to blue. That's why I save the game before I visit the shop. After reloading, the armor was back in gold. After patch 1.20 / 1.201, the armor was downgraded to blue, so I'm not updating the armor anymore as it is now even downgraded to red. In addition, only the Season Pass and this Premium Starter Pack are displayed in the add-ons in the shop, nothing else. After reloading everything is back. This error needs to be fixed as soon as possible, but still nothing happens. But there were many other mistakes that came into play, too many. This is very disappointing and I will never again pre-order a game from Ubisoft or buy it after it is released. Only if it is older, cheaper and without bugs.

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  • Ubi-Mark.
    Ubisoft Support Staff 996 posts

    Hello @SteveZ_Pun,

    Sorry to hear about your experience.

    I can see that the downgrade issue has been reported to the development team and it's currently being investigated. Once we have an update, we are going to let eveyrone know through the patch notes.

    Regarding the packs are not being displayed, can you please confirm if you have an active internet connection while playing your game? If you lose your connection, it might cause a visual issue. As you mentioned the other bugs that you encountered, can you please have a quick look if they're listed in this link? Many thanks!

    Apologies for any inconvenience caused by this and if you have any other questions, please let us know.

    Official Response
  • SteveZ_Pun
    Original poster 172 posts

    @ubi-mark Thanks for response. Of course i always switched on the internet when I played. I have no issues with my Internet and use 100 MBit/s.
    I had the same issue since release when i got this online error but this is very very less now. Like i write save and reload helps but this is not the solution.

    Surprisingly i have very less bugs in quests, most time i can help myself to trigger it if i had an issue. For example Lost Drengr, The Prodigal Prince, etc.
    But the game need some improvement. For example change between weapons, transmog , inventory, gameplay etc. were much better in Origins and Odyssey.

    I loved Origins and Odyssey but Valhalla is far from them.
    The most bugs and improvements are mentioned from the community.
    Hope my english is ok if question please ask me.

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