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  • UbiKobold
    Ubisoft Support Staff 538 posts

    @bryceg2009 Sorry for my delay, but thank you for letting me know that you have been affected by this as well! What platform are you playing on? Also, if you revert to an earlier save are you able to see the runes?

    Official Response
  • xXoneAboveXx
    3 posts

    @Ubi-Mark I've also been affected pretty drastically by this new update/ bugs. I can see runes in my inventory and some equipped on gear however, I'm not seeing any of the Great Runes and other random level runes that are listed in my inventory or after unequipping one from a piece of gear. This is very frustrating and not being able to find them is worrisome. Not to mention when I loaded my save today it had reintroduced gear and other customizations purchased via the pop-ups I already seen twice yesterday. Then I opened my gear menu to see the bow from the premium starter bundle not assigned to my bow slot even though it was on my back. And even further into this problem, I leveled up all 3 or 4 pieces of that pack to level 8 and used all those resources and they are all reset back to level one! What is going on and why don't you guys test more thoroughly?

    Also, I purchased the Knights of The Round Table pack and during upgrading and equipping, the 3rd rune slot is nearly impossible to choose since it is offscreen and can't scroll to it. It's not my settings or anything of that sort I assure you.

    The largest concern of course is the runes disappearing and completely losing my gear level and resources. Now I'm worried to play until resolved.

    Console - Xbox One X

  • MightyM0use8
    1 posts

    Ive also had the exact same issue. The 2 upgraded health runes disappeared from the game. I checked older saves bc I noticed after resetting my skills but no luck as it was pre-existing. I only noticed bc there are 2 empty rune slots on my cloak and the runes arent chilling in my inventory.

  • Kushsmoker19
    2 posts

    something about loading the game is causing equipped runes to disappear all i did was check my weapon rune inventory went back into the game then reloaded the game and one of the equipped runes was gone

  • Kushsmoker19
    2 posts

    @kushsmoker19 just to clarify it was gone from the equipped weapon's rune inventory and not the bag inventory which it still shows up in.

  • Taklishim
    3 posts

    I had this happen to me today.

    Not sure when the runes disappeared today, but the ones that did disappear were life runes of the 14.9 and 18.9 variety. Had them disappear from the third slot on 4 pieces of my druidic set. I only noticed because I was looking at my inventory to unequip and re-equip my druidic leggings to get rid of that visual rock bug happening.

    What had I done since I last looked at my inventory;

    1. Killed my final sister of Larion and went to get the Thor's helmet treasure using the 3 blades
    2. Raided Runcwuda Abbey
    3. Finished off a member of the order in Hamtunscire (the one you find after raiding the above abbey and searching the pig farm for the clue)
    4. After killing the order member I gathered the Tungsten Ingot at the location where I killed the order member - at Fearnhamme


    This is the second time this has happened in the past 72 hours. I originally lost a single life rune off a piece of the druidic armor earlier this past weekend, but at the time thought I may had forgot to equip one so I didn't think about it.

    This time, this was not the case.

    (My manual save is in the cloud for you)

  • Thirstywolf-420
    1 posts

    @auron418 My Runes of Life have also disappeared. All of them.

  • UbiKobold
    Ubisoft Support Staff 538 posts

    Hello again everyone, and thank you all for your continued updates and patience.

    xXoneAboveXx: I am so sorry to see that you have seen this issue in your game as well. Just to clarify, are you completely missing some runes? It sounds like some are appearing in your inventory but are unable to be selected when viewing the gear item, is that correct? My sincerest apologies, just want to make sure I understand correctly.

    • If you are completely missing Great Runes, which ones are you missing? Most posts here have been in regards to Health/Life runes, but please let me know if you are missing any others. Also, what gear did you have these runes attached to?
    • If the Great Runes appear in your inventory but are not able to be viewed on your gear, please provide a video from your gameplay that shows this. Just post it to YouTube as unlisted and then post the link here.

    For the gear that has been downgraded, did you see an increase in resources in your inventory that allows you to upgrade these pieces back to level 8? 
    Additionally, would you be able to provide an image showing that the 3rd rune slot is offscreen for your Knights of the Round Table Pack items? 

    MightyM0use8: Thank you for letting me know that you have checked older save files. Would you be able to let me know which two health runes you are missing and what gear they were attached to? Also, do you play on PS4 or PS5? 

    Kushsmoker19: Thanks for providing this information about what may be causing these runes to disappear. Which specific runes are you missing, and what gear were they attached to? Also, what platform do you play on and would you be able to provide the username/gamertag that you play Assassin's Creed Valhalla with? 

    Taklishim: I appreciate all of the detail that you have provided. Can you let me know if you play on PS4 or PS5? 

    Thirstywolf-420: Just to make sure, you are missing all 3 life runes from your inventory? (11.0, 14.9, 18.9) Can you let me know which gear items each rune was attached to? Also, do you play on PS4 or PS5?

    Official Response
  • VampyrVenom
    6 posts

    @ubikobold Not sure how long ago they vanished, but nearly all my runes for my armor has vanished, i am on PS4 and the armor i had on was the Gothic Armor set as i purchased it not long after the challenges were released, i started the challenges and saved it and then next time i logged in i decided to do something else, so i exited challenges, i then noticed my armor wasn't fully equipped, yet all of it was at the time, so i equipped everything again, then i noticed the runes on my armor is no longer there and the only ones i have left over which is weird is a small amount and basic ones.

  • UbiKobold
    Ubisoft Support Staff 538 posts

    @vampyrvenom Thanks for letting me know that this has affected more than just the Life/Health runes. Just to make sure, are the gear ability runes not appearing over the health bar in the HUD when in effect? Or are the runes completely missing from your gear and from your inventory?

    Also, for others who are also missing runes, can you similarly let me know if your runes have completely disappeared from your gear and inventory? For example, are just the icons missing like the thread here, or are the runes missing entirely?

    Official Response
  • bazgurkha
    4 posts

    14 great armor runes and one diamond rune went missing from the niflheim armor I was wearing after exiting from the mastery challenge at wenlocan maybe 17 hours ago, I was within the wenlocan challenge for a protracted period of time. 1 brigantine, 3 great evasion 3 great feather 4 great warrior 2 great life 2 great shell. Also I have noticed a ceiling of the amount of opal I can collect, it won't go past 86, I collected well over 29 this morning up from 57, please fix I put hard time into getting those runes

  • VampyrVenom
    6 posts

    @ubikobold Completely gone from armor and inventory.

  • bazgurkha
    4 posts
    This post is deleted!
  • bazgurkha
    4 posts

    @bazgurkha also I found the weapon runes were unaffected as the weapons that were equipped going into the mastery challenges were un-equpped upon exiting

  • RCDeschene
    19 posts

    Ever since the 1.2.2 update, I noticed that equipped runes disappear from the inventory space, so I no longer can tell how many I have in total. I also noticed that the sell section of the shops have all the runes disorganized, even having the minor-type ones half-way relocated amidst the major-type ones. Could we get that fixed as it makes selling and collecting runes so much more tedious now.

  • Ubi-Mark.
    Ubisoft Support Staff 996 posts

    Hello @rcdeschene,

    Thank you for bringing this to our attention!

    Sorry to hear that your runes disappeared.

    Can you please provide us with more details? Do you remember which runes disappeared? Also, did they disappear only from certain armour/gear? Did you notice the same behaviour in any other armour/gear sets?

    Many thanks!

    Official Response
  • Ubi-Mark.
    Ubisoft Support Staff 996 posts

    Hello @bazgurkha,

    Thank you for bringing this to our attention!

    Can you please confirm if this issue persists in multiple saves? Have you tried reloading your previous save by any chance (if possible)?

    Additionally, do you remember which exact runes went missing?

    Many thanks!

    Official Response
  • bazgurkha
    4 posts

    @ubi-mark it happened approximately 4 to 5 hours ago now, have decided to just keep moving forwa progress, with other things, still it's important you at least know about the bug for other players, that persist in one location attempting to get a goldrd already made a great deal of

  • Ubi-Mark.
    Ubisoft Support Staff 996 posts

    Hello @bazgurkha,

    Thank you for the update! Can you please confirm if the only affected armour is the Niflheim one for now, or did you notice this behaviour on any other guear?

    Official Response
  • UbiKobold
    Ubisoft Support Staff 538 posts

    @vampyrvenom Thank you for clarifying! You mentioned that you could not recall when this occurred, however do you remember which runes were attached to your Gothic armor when they disappeared?

    Official Response

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