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  • Auron418
    Original poster 10 posts

    Can anyone help me, Two days ago, I had a rune that I equipped on my armor. then today, when I was changing my armor, the health rune disappeared. Not only that, all my health rune were gone as well. I really don't need the health runes due to my stats, but I'm afraid it could happen with other runes.

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  • Ubi-Mark.
    Ubisoft Support Staff 733 posts

    Hello @Auron418,

    Sorry to hear that your runes are not equipped anymore.

    Can you please confirm the armour that was affected by this issue? Many thanks and if you have any other questions, please let us know.

    Official Response
  • Auron418
    Original poster 10 posts

    @Ubi-Mark The problem is, I can't tell you when the health rune disappeared from my inventory. If I do another playthrough and it happens again, I'll contact you again. I think its a bug because I looked at one of my old playthroughs and the health runes are still there.

  • solo_wolf0809
    2 posts

    I had the same problem happen to me. I had like 4 health runes disappear on me yesterday 2 of them were equipped to my gear that’s how I noticed it. Game is still great would like my runes back though.

  • solo_wolf0809
    2 posts

    I have the brigandine armor equipped if that helps

  • UbiKobold
    Ubisoft Support Staff 518 posts

    Hey Auron418 and solo_wolf0809! Thank you both for your patience. I am sorry that you each have experienced health runes disappearing in your games! If you each have a current and old manual save that show you do not have the runes now, but used to, please send each manual save to the cloud. Then, let me know when you have done so and I can forward them to the Game team. Also, just to make sure, solo_wolf0809 are you also playing on PlayStation 4?

    Official Response
  • BryceG2009
    1 posts


    This has also happened to me. I had several 14.9 rune of life and they have all dissapeared from my inventory and the gear they were in. I am equipped with raven clan armor.

  • UbiKobold
    Ubisoft Support Staff 518 posts

    @bryceg2009 Sorry for my delay, but thank you for letting me know that you have been affected by this as well! What platform are you playing on? Also, if you revert to an earlier save are you able to see the runes?

    Official Response
  • xXoneAboveXx
    3 posts

    @Ubi-Mark I've also been affected pretty drastically by this new update/ bugs. I can see runes in my inventory and some equipped on gear however, I'm not seeing any of the Great Runes and other random level runes that are listed in my inventory or after unequipping one from a piece of gear. This is very frustrating and not being able to find them is worrisome. Not to mention when I loaded my save today it had reintroduced gear and other customizations purchased via the pop-ups I already seen twice yesterday. Then I opened my gear menu to see the bow from the premium starter bundle not assigned to my bow slot even though it was on my back. And even further into this problem, I leveled up all 3 or 4 pieces of that pack to level 8 and used all those resources and they are all reset back to level one! What is going on and why don't you guys test more thoroughly?

    Also, I purchased the Knights of The Round Table pack and during upgrading and equipping, the 3rd rune slot is nearly impossible to choose since it is offscreen and can't scroll to it. It's not my settings or anything of that sort I assure you.

    The largest concern of course is the runes disappearing and completely losing my gear level and resources. Now I'm worried to play until resolved.

    Console - Xbox One X

  • MightyM0use8
    1 posts

    Ive also had the exact same issue. The 2 upgraded health runes disappeared from the game. I checked older saves bc I noticed after resetting my skills but no luck as it was pre-existing. I only noticed bc there are 2 empty rune slots on my cloak and the runes arent chilling in my inventory.

  • Kushsmoker19
    2 posts

    something about loading the game is causing equipped runes to disappear all i did was check my weapon rune inventory went back into the game then reloaded the game and one of the equipped runes was gone

  • Kushsmoker19
    2 posts

    @kushsmoker19 just to clarify it was gone from the equipped weapon's rune inventory and not the bag inventory which it still shows up in.

  • Taklishim
    1 posts

    I had this happen to me today.

    Not sure when the runes disappeared today, but the ones that did disappear were life runes of the 14.9 and 18.9 variety. Had them disappear from the third slot on 4 pieces of my druidic set. I only noticed because I was looking at my inventory to unequip and re-equip my druidic leggings to get rid of that visual rock bug happening.

    What had I done since I last looked at my inventory;

    1. Killed my final sister of Larion and went to get the Thor's helmet treasure using the 3 blades
    2. Raided Runcwuda Abbey
    3. Finished off a member of the order in Hamtunscire (the one you find after raiding the above abbey and searching the pig farm for the clue)
    4. After killing the order member I gathered the Tungsten Ingot at the location where I killed the order member - at Fearnhamme


    This is the second time this has happened in the past 72 hours. I originally lost a single life rune off a piece of the druidic armor earlier this past weekend, but at the time thought I may had forgot to equip one so I didn't think about it.

    This time, this was not the case.

    (My manual save is in the cloud for you)

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