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  • spypol
    Original poster 3 posts

    Whenever I travel to Jotunheim, my character is unable to move, attack or do anything besides opening the world map. I used to be able to move there because I can fast travel to another point in the map, but even after fast traveling, I still can’t move and consequently do anything.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Mark.
    Ubisoft Support Staff 1749 posts

    Hello @spypol,

    Sorry to hear that you are unable to move.

    Can you please confirm if you're using your controller wireless or wired? Additionally, can you please perform all the troubleshooting steps listed in this article? It will help you to eliminate any conflicts. Last, but not least, have you tried reinstalling your game by any chance? This will help you to eliminate any corrupted files (if there are any).

    Many thanks and if you have any other questions or concerns, please let us know.

    Official Response
  • spypol
    Original poster 3 posts

    @ubi-mark
    using wireless controller. The only thing I can do in Jotunheim at the moment is moving the camera, going to map/inventory and even fast travel to a previously enabled fast travel point (in Jotunheim). But even there I can’t move.

    i just finished all the troubleshooting actions you recommended, with no successful fix.
    i haven’t uninstalled/installed yet but I will do it if it really is a potential solution.

  • spypol
    Original poster 3 posts

    Just finished uninstalling and reinstalling. The problem persists.

  • Ubi-Spud
    Ubisoft Support Staff 702 posts

    @spypol Thanks for trying that, I appreciate it is pretty time consuming. This may be related to a bigger issue, in which players are unable to move after fast travelling.

    Could you please provide a video of this issue so we can add it to the current investigation? 🙂

    Official Response

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