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  • geoff220
    1 posts

    Have destroyed everything and then killed the cow as he was mentioning it. Monk does not stand and give key. Leaving the area and returning does not help as the cow is respawned as either dead already or in mid-air

  • isufriedl
    3 posts

    I’ve been trying for a while to get the key for the devout troll. I’ve destroyed everything that I can see and I can’t pick up the key when the monk stands up. If I fast travel to the area, I burn 1 thing, and the monk stands-exposing the key. There’s no interaction available, and I still can’t pick up the key.

  • Ubi-Borealis
    Ubisoft Support Staff 2111 posts

    Hello there @isufriedl! Welcome to the forums 🙂

    Thanks for taking the time to report this. I'm sorry to hear you're unable to collect the key in "The Devout Troll." Would you be able to send us a video that shows you're unable to interact with the key? We can then pass this along to the development team for further investigation.

    Thanks! 😊

    Official Response
  • isufriedl
    3 posts

    @ubi-borealis sure can. How do I add a video. I was able to snap a photo that I’m trying to attach.
    Edit: I can’t even attach the photo. It’s too large.

  • Ubi-Borealis
    Ubisoft Support Staff 2111 posts

    @isufriedl - You can share videos by uploading them to a sharing platform (such as YouTube or Google Drive) and sending us a shareable link. You may be able to share photos in a similar way. You could also try changing the resolution of your photo to be smaller, to see that will allow you to attach it.

    Thanks!

    Official Response
  • isufriedl
    3 posts

    @ubi-borealis I’ve uploaded the video to

  • Ubi-Borealis
    Ubisoft Support Staff 2111 posts

    Thanks for that video, @isufriedl! I've passed on your report to the development team so they can take a closer look at this.

    If we require any further information from you, we will reach out within this thread. In the meantime, please keep an eye out in our News & Announcements forum for any future updates.

    Thanks! 😊

    Official Response
  • mofflin
    2 posts

    @isufriedl @Ubi-Borealis
    I experience exactly the same bug.

  • Ubi-Borealis
    Ubisoft Support Staff 2111 posts

    Hello there @mofflin!

    Thanks for taking the time to share your experience with "Devout Troll" with us. I'm sorry to hear you've been unable to collect the key from behind the monk as well. Would you be able to let us know what actions you took prior to being unable to collect the key?

    If possible, would you be able to share a video with us as well that shows you're unable to interact with the key once the monk has stood up? We can then pass this along to the development team as part of the investigation.

    Thanks! 😊

    Official Response
  • Crystalcomet13
    1 posts

    I am unable to complete a world event due to unknown errors.

    In the world event 'the devout troll', you are meant to destroy crates and burn items around the monk's house. when he stands from his stool, you pick up a key and unlock a shack behind his house. I was able to make him stand, but am unable to pick up the key. I've tried fast travelling away from the area, leaving the world event and doing other missions in the meantime, to no avail. It doesn't matter which direction I look at the key, there is no button prompt to pick up the key. From what I've seen, no other person has this issue. I can provide video footage if needed.

  • Ubi-Keo
    Ubisoft Support Staff 586 posts

    @asuhayda @isufriedl @mofflin @crystalcomet13

    Hi all,

    I have merged all of your posts into a megathread and added it to the megathread list. This issue is being investigated by the dev team. Please keep checking here and the news and announcements for updates.

    Official Response

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