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0 Likes/5 Replies/40 ViewsOriginal poster Anjel_Few 2 posts
So PC Specs are as follow:
AMD Threadripper 2920x
AMD Radeon 6800XT
On the latest drivers, for Chipset as well as GPU Game all the way up to date
Now when I come up out of the water, after getting the water from the well, I see Loki standing there. When I go speak to him, I get all the way through the conversation and then he says " your raven can guide you" and EVERY TIME the game just craps the bed. Crash to desktop and that is that. I have tried multiple times to get past there, but every time, it does that.
I found this old topic, but no one replied to it, but added it for posterity sake
Re: [Crashing after "Well Traveled" Quest in Asgard](/topic/83470/crashing-after-well-traveled-quest-in-asgard)
Shadura_ 1 posts
Crashing after "Well Traveled" Quest in Asgard
After speaking to Loki on the shore after opening the well the collecting the water the game will lock up soon as it starts to pan out and he says "He is in a field nearby, your raven can find the way" or something like that.
I am on PC, have tried every single type of settings, low/med/high, Full/borderless/windowed, different resolutions. All my drivers are up to date. I have tried rolling the save back to the beginning of Asgard and redoing the gate quest up to that point, and nothing seems to fix it.
It always locks up and goes blank soon as it starts to pan out after that dialogue.
Has anyone had any similar experiences and know how to fix it? I hate to lose 30hrs played so far trying to restart the campaign. (For it to maybe happen still)
Ubisoft Support Staff Ubi-Mark. 669 posts
Hello @Anjel_Few and @Shadura_
Sorry to hear that your game keeps crashing. I merged these two threads for visibility purposes.
@Shadura_ - apologies for the delayed reply. Can you please confirm if you're still experiencing this issue?
@Anjel_Few - Can you please perform all the troubleshooting steps listed in this article? It will help you to eliminate any software conflicts. If you're still experiencing this issue after performing these steps, please let us know.
If you have any other questions, feel free to update this thread and we will be more than happy to assist.
Original poster Anjel_Few 2 posts
@ubi-mark Yeah I should have specified that I had run through that thread before creating mine. Made sure Admin rights, everything up to date and I ran a verify on the game files. I haven't had any issues with crashing in Valhalla up until yesterday when I ran into this.
Ubisoft Support Staff UbiKobold 518 posts
@anjel_few Thank you for letting us know what you have tried so far! If this is continuing to persist for you, please create a Support ticket here and attach your MSinfo and DxDiag files. Then return here with your ticket number and I can review the files and get back to you!