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  • EmperorIcaros
    7 posts

    @ledoveeekladivo Thanks.

    I just hope they decide to look into this as that Reddit post shows that it is a genuine bug and not just an isolated incident in my game.

  • Ubi-Borealis
    Ubisoft Support Staff 2837 posts
    Best Answer

    Hello there!
     
    I'd like to reach out to you all with an update. I'm happy to announce that the development team intend to deploy a fix for interacting with Valka in "In Dreams" in TU 1.2.2. This update will be deployed 15 June, 2021 at 2 PM CEST / 8 AM ET.
     
    If you are still encountering issues with "In Dreams" following TU 1.2.2, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
    • That the issue continues to persists in-game following this update.

     
    Additionally, please ensure that you have an up-to-date save uploaded to the cloud. We can then pass these reports to the development team for further investigation.
     
    Thank you! 😊

    Official Response
  • UbiKoality
    Community Manager 440 posts

    @outta_germany Hi! I apologize for any negative effect that this may have had on your gameplay experience in Assassin's Creed Valhalla. Do you remember what quest you were doing when you first interacted with Valka? Also, are you meaning to say that you're unable to go to Asgard because you cannot interact with Valka at this time? I'm just wanting to make sure I understand everything correctly before reporting this. 🙂 Please keep in mind that you can also always reach out to our team at support.ubi.com to report bugs, as this will allow for more detailed documentation in our system. Thanks!

    Official Response
  • EmperorIcaros
    7 posts

    I have this exact same bug and I posted about it here:

    https://discussions.ubisoft.com/topic/94191/unable-to-start-the-vision-quests?lang=en-US

    The "In Dreams..." quest never triggered for me after building her hut.

    It's annoying to be locked out of this content...

    I can't recall what quest I was on when I built the hut but looking through my completed quests, I do have one that is blank. Not sure if it's connected or not but worth mentioning.

  • UbiKobold
    Ubisoft Support Staff 541 posts

    Hey philclarke83! Thank you for reaching out and I am sorry for the delay, but appreciate your patience! Since you've already built the house but the game is not recognizing this, please complete our guide here, which includes restoring your licenses. Then test your game out again and let me know if it is still prompting you to build the house. If so, can you provide some in-game images or a video showing the house is built, but you are still seeing that quest? Also, let me know if you are using any cross-progression features with the game. If you are, what other platform do you play on?

    Official Response
  • philclarke83
    10 posts

    @ubikobold
    Thank you for replying. I've just gone through the guide and tried to sort out the. I've tried power cycling (I power off - not rest - after every use), restoring licenses, and re-building the database, but none of these have addressed the issue. I only play on this console. There is a hard drive attached as external storage, but that is all.

    I have uploaded a video to youtube with this link

    Please allow a short while after I have posted for this to become available. It shows me walking from the longhouse to Valka's house, showing that the task is still available but unable to interact. You can see the house has been built. I try to interact with Valka, but am unable to. I return to the marker, but am still unable to complete the task.

  • UbiKoality
    Community Manager 440 posts

    @emperoricaros I'm sorry to hear that! Thank you for linking your other post. For starters, please try rebuilding your PS4's database to see if that helps get this corrected. That process acts like a computer disk defragmenter and will not affect your save data. You can find the steps for that process here! Aside from that, would you be able to get a video showing that you cannot interact with Valka? I would be glad to review it further.

    Official Response
  • UbiKobold
    Ubisoft Support Staff 541 posts

    @philclarke83 Thanks for sending this video and completing that guide! I am so sorry that this is continuing to persist. Would you be able to create a support ticket here, and attach your save game files? Then return here and post your ticket number. I would like to forward up your save files to the Game team to be included in the investigation.

    Official Response
  • philclarke83
    10 posts
    This post is deleted!
  • philclarke83
    10 posts

    @ubikobold I have tried to submit a support ticket using the link provided, but I cannot submit. When I load the page the submit my case button is available. Once I fill in my details the button deactivates. Please advise.

  • philclarke83
    10 posts

    @ubikobold
    Good Afternoon, I have managed to log a ticket as requested, Ticket number 14094957.

    Thank you for any and all assistance

  • UbiKobold
    Ubisoft Support Staff 541 posts

    @philclarke83 My apologies again for the delay, but thank you so much for providing your ticket number and attaching your save files! I have forwarded all of your information up to the Game team for further investigation. Please keep an eye out for further updates, and if they request more information then I will come back to this thread to gather it from you! Thanks again for alerting us about this and I appreciate your continued patience. 🙂

    Official Response
  • Ethan_Malone
    5 posts

    So im 80 hours into the game and I found out that there is 2 more regions Asgard and Jotunheim unfortunately Valka is just walking by her house but I cant interact with her in any way.
    There is no way im going to start again from a new since ive completed a lot of regions to 100% already (Trophy Hunter). I did not get the quest "In dreams..." but i already built here house (Settlement 5 atm)
    Hope this bug gets fixed

  • RamseyGatman
    3 posts

    I was informed by a friend to focus on building Velka’s hut to access Asgard, so that’s exactly what I did except now I can’t talk to Velka at all.

  • RamseyGatman
    3 posts

    Also I completed the mission for building Velka’s hut but it doesn’t show up in my completed mission list or my active mission list.

  • philclarke83
    10 posts

    @ubikobold
    Hi. I was wondering if you had any update on what may have caused this problem, or how it may be fixed?
    Thanks

  • Svv1tc4
    1 posts

    Built Valka's Hut, but the quest still says to do so.

    The quest marker to do so still floats outside of it, where the sign used to be, and can't be interacted with.

    Valka thanked me for building the hut, when I did it, and now wanders around, and can't be interacted with.

    Basically the same problem as this:

    https://discussions.ubisoft.com/topic/91166/quest-in-dreams-please-help?lang=en-US

    Except fast travelling to Norway and back to Mercia doesn't fix it.

    Deleting the game and reinstalling also didn't fix it.

    I'm playing on base PS4 with disc.

  • Ubi-Viral
    Ubisoft Support Staff 104 posts

    @svv1tc4 Hey! Thank you for getting in touch about the issue with "In Dreams (Build Valka's Hut)" quest.

    I have checked and the development team are aware of this issue and are actively investigating.

    Any updates will be posted on the forums,

    Apologies for any inconvenience caused.

    Thank you.

    Official Response
  • UbiKobold
    Ubisoft Support Staff 541 posts

    @philclarke83
    The Game team has had a difficult time reproducing this issue, but is currently still investigating! If more information is requested, or they provide additional updates, I will let you know. I am very sorry for any trouble this may be causing in the meantime, but thank you again for all of your patience as they work towards resolving this matter.

    Official Response
  • stevencod35
    3 posts

    In dreams has glitched, I have built the house but it says I still need to build it when tracking the quest, I can not interact with anything to get past this stage, very annoying after doing 2 extra raids to build this hut for it to get stuck, ps4 pro I'm playing on.

  • Ubi-Keo
    Ubisoft Support Staff 1165 posts

    @mango003 I'm sorry to hear that you are experiencing this. A few players had experienced this issue in the past, however the development team were unable to reproduce it.

    Could you please make sure the latest update is installed then try again. If the latest update is already installed could you please provide a video of the issue and a copy of your save files.

    Once you have submitted your save files, please post your case reference number in this thread and I can forward them onto the development team for investigation.

    Official Response

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