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  • UbiKoality
    Community Manager 440 posts

    @emperoricaros I'm sorry to hear that! Thank you for linking your other post. For starters, please try rebuilding your PS4's database to see if that helps get this corrected. That process acts like a computer disk defragmenter and will not affect your save data. You can find the steps for that process here! Aside from that, would you be able to get a video showing that you cannot interact with Valka? I would be glad to review it further.

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 2812 posts
    Best Answer

    Hello there!
     
    I'd like to reach out to you all with an update. I'm happy to announce that the development team intend to deploy a fix for interacting with Valka in "In Dreams" in TU 1.2.2. This update will be deployed 15 June, 2021 at 2 PM CEST / 8 AM ET.
     
    If you are still encountering issues with "In Dreams" following TU 1.2.2, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
    • That the issue continues to persists in-game following this update.

     
    Additionally, please ensure that you have an up-to-date save uploaded to the cloud. We can then pass these reports to the development team for further investigation.
     
    Thank you! 😊

    Official Response
  • UbiKobold
    Ubisoft Support Staff 541 posts

    @philclarke83 Thanks for sending this video and completing that guide! I am so sorry that this is continuing to persist. Would you be able to create a support ticket here, and attach your save game files? Then return here and post your ticket number. I would like to forward up your save files to the Game team to be included in the investigation.

    Official Response
  • philclarke83
    10 posts
    This post is deleted!
  • philclarke83
    10 posts

    @ubikobold I have tried to submit a support ticket using the link provided, but I cannot submit. When I load the page the submit my case button is available. Once I fill in my details the button deactivates. Please advise.

  • philclarke83
    10 posts

    @ubikobold
    Good Afternoon, I have managed to log a ticket as requested, Ticket number 14094957.

    Thank you for any and all assistance

  • UbiKobold
    Ubisoft Support Staff 541 posts

    @philclarke83 My apologies again for the delay, but thank you so much for providing your ticket number and attaching your save files! I have forwarded all of your information up to the Game team for further investigation. Please keep an eye out for further updates, and if they request more information then I will come back to this thread to gather it from you! Thanks again for alerting us about this and I appreciate your continued patience. 🙂

    Official Response
  • Ethan_Malone
    5 posts

    So im 80 hours into the game and I found out that there is 2 more regions Asgard and Jotunheim unfortunately Valka is just walking by her house but I cant interact with her in any way.
    There is no way im going to start again from a new since ive completed a lot of regions to 100% already (Trophy Hunter). I did not get the quest "In dreams..." but i already built here house (Settlement 5 atm)
    Hope this bug gets fixed

  • RamseyGatman
    3 posts

    I was informed by a friend to focus on building Velka’s hut to access Asgard, so that’s exactly what I did except now I can’t talk to Velka at all.

  • RamseyGatman
    3 posts

    Also I completed the mission for building Velka’s hut but it doesn’t show up in my completed mission list or my active mission list.

  • philclarke83
    10 posts

    @ubikobold
    Hi. I was wondering if you had any update on what may have caused this problem, or how it may be fixed?
    Thanks

  • Svv1tc4
    1 posts

    Built Valka's Hut, but the quest still says to do so.

    The quest marker to do so still floats outside of it, where the sign used to be, and can't be interacted with.

    Valka thanked me for building the hut, when I did it, and now wanders around, and can't be interacted with.

    Basically the same problem as this:

    https://discussions.ubisoft.com/topic/91166/quest-in-dreams-please-help?lang=en-US

    Except fast travelling to Norway and back to Mercia doesn't fix it.

    Deleting the game and reinstalling also didn't fix it.

    I'm playing on base PS4 with disc.

  • Ubi-Viral
    Ubisoft Support Staff 103 posts

    @svv1tc4 Hey! Thank you for getting in touch about the issue with "In Dreams (Build Valka's Hut)" quest.

    I have checked and the development team are aware of this issue and are actively investigating.

    Any updates will be posted on the forums,

    Apologies for any inconvenience caused.

    Thank you.

    Official Response
  • UbiKobold
    Ubisoft Support Staff 541 posts

    @philclarke83
    The Game team has had a difficult time reproducing this issue, but is currently still investigating! If more information is requested, or they provide additional updates, I will let you know. I am very sorry for any trouble this may be causing in the meantime, but thank you again for all of your patience as they work towards resolving this matter.

    Official Response
  • stevencod35
    3 posts

    In dreams has glitched, I have built the house but it says I still need to build it when tracking the quest, I can not interact with anything to get past this stage, very annoying after doing 2 extra raids to build this hut for it to get stuck, ps4 pro I'm playing on.

  • Ubi-Keo
    Ubisoft Support Staff 1060 posts

    @mango003 I'm sorry to hear that you are experiencing this. A few players had experienced this issue in the past, however the development team were unable to reproduce it.

    Could you please make sure the latest update is installed then try again. If the latest update is already installed could you please provide a video of the issue and a copy of your save files.

    Once you have submitted your save files, please post your case reference number in this thread and I can forward them onto the development team for investigation.

    Official Response
  • Archerman01
    1 posts

    I built the house for Valka and when it was built the quest still said build a house for Valka so am I unable to do it as I kept logging out then back in

  • sirduff96
    13 posts

    Has there been any progress with this glitch as I have the exact same problem and have tried everything, tells me to build the house when it's already done.

  • sirduff96
    13 posts

    I seem to have ran into a glitch on PS4 where I have built Valkas Seer hut and while the quest icon shows outside the hut, nothing happens and it still says build Valkas house when it's there, she just wanders around with no interaction. I have tried collecting thistle which I believe is next in the quest line and has made no difference. I have tried reinstalling and restoring licences and databases to no effect. I seem to remember building the hut when there were issues with the Ostara festival. Does anyone have any fix for this I have seen other examples of the same bug across various other websites.

  • sirduff96
    13 posts

    @ubikobold Hi has there been any update on this as I have the exact same problem as shown in @philclarke83 video. I've tried everything and logged a support ticket, which the agent acknowledged the devs were aware but I find it strange that it's not on the thread with known issues especially after it was posted over 2 months ago. Thanks

  • UbiKobold
    Ubisoft Support Staff 541 posts

    @sirduff96 Hey there! Thanks for your patience. I am sorry that you are experiencing this issue with Valka's house as well. The Game team has had a difficult time reproducing this issue. What platform are you playing on? Also, can you send your most recent manual save to the cloud? I would like to forward it up to be included with the investigation.

    Official Response

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