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  • Gaistaz9
    Original poster 4 posts

    I'm posting this here because Ubisoft support has been down since yesterday evening.

    I own AC Valhalla on a PS4 Pro. I have several saves there I've put many hours into.

    I saw Ubisoft advertising Ubisoft Connect's cross-save ("cross-progression") feature and so yesterday I purchased AC Valhalla for my PC.

    My PC runs benchmark mode perfectly fine and I can start and play a new game without issue (and at high settings), but when I try to play my PS4 Pro game saves, the game crashes while attempting to load those specific saves.

    Since Ubisoft provides this service via Ubisoft Connect, this seems to be an issue on Ubisoft's end. How can this issue be resolved?

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • UbiKoreanBBQ
    Ubisoft Support Staff 184 posts

    Hi @Gaistaz9 I'm sorry to hear your game crashes when trying to load the saves from your Playstation 4 Pro! Can you let me know if you're receiving any error messages or codes when the game is crashing on your PC? Is it also crashing to desktop, or causing a more serious reboot/black screen/blue screen? Thanks!

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