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  • kawaknaller2010
    Original poster 2 posts

    Its a pitty I cant reach the support so Ill drop my question about my odd problem here:

    Since a few weeks now the game stops and switches back to the desktop. It can be just aftyer the start when I play like 2 mins, it can be after 1 hours playing, realy weired. I can start the game after the crash and then play for hours without any issues.

    During this happening Ubi Connect stays online so its only Valhalla which is behaving kinda odd. 
    Oh and btw, a few weeks ago when this started there was a crash report window everttime and with every crash now not.

    What can I do to stop this happening?

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Keo
    Ubisoft Support Staff 1515 posts

    @kawaknaller2010 I'm sorry to hear that you are experiencing this.

    There was a known issue with the game crashing when the Ostara festival event started, however this was addressed with an update.

    Could you please try the troubleshooting steps in the support article here.

    If the issue persists, could you please submit a support ticket and attach your system files, dxdiag and msinfo and our Customer Support team will investigate this further for you. 

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