0 Likes/2 Replies/28 ViewsOriginal poster kawaknaller2010 2 posts
Its a pitty I cant reach the support so Ill drop my question about my odd problem here:
Since a few weeks now the game stops and switches back to the desktop. It can be just aftyer the start when I play like 2 mins, it can be after 1 hours playing, realy weired. I can start the game after the crash and then play for hours without any issues.
During this happening Ubi Connect stays online so its only Valhalla which is behaving kinda odd.
Oh and btw, a few weeks ago when this started there was a crash report window everttime and with every crash now not.
What can I do to stop this happening?
Ubisoft Support Staff Ubi-Keo 1494 posts
@kawaknaller2010 I'm sorry to hear that you are experiencing this.
There was a known issue with the game crashing when the Ostara festival event started, however this was addressed with an update.
Could you please try the troubleshooting steps in the support article here.
If the issue persists, could you please submit a support ticket and attach your system files, dxdiag and msinfo and our Customer Support team will investigate this further for you.