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  • TrevisoTV
    Original poster 2 posts

    While I had three contracts to accept today (1 weekly and 2 dailies), one of the dailies disappeared immediately. I can accept it again from Reda after completely relaunching the game, but it never ends up in my quest log. I want my 5 opal šŸ˜ž

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  • Ubi-Keo
    Ubisoft Support Staff 465 posts

    @trevisotv I'm sorry to hear that you are experiencing this. We have had another player report the same issue and the development team are investigating.

    Can you please try accepting the quests again, but rather than opening the quest log screen can you go to your map instead then try tracking the quest from there by clicking on the marker. Another player has suggested this as a workaround.

    Official Response
  • azullFR
    441 posts

    @trevisotv
    Usually, when this happens (today for me too) I just close the game and then take an Opal quest at another guy from Reda, works 99,9% of the times.
    Good game to you šŸ™‚

  • TrevisoTV
    Original poster 2 posts

    @ubi-keo it's absolutely not on the map, I checked the entirety of it

    Next time I'll try what @azullFR suggested and I'll pick it up from a different quest giver.

  • Ubi-Mark.
    Ubisoft Support Staff 533 posts

    Hello @TrevisoTV,

    Thank you for your update. Can you please provide us with a short video if you encounter this issue again, so we can investigate it further? Many thanks!

    @azullFR - thank you for sharing your workaround! šŸ™‚

    If you have any other questions, please let us know.

    Official Response
  • azullFR
    441 posts

    @ubi-mark
    Thanks to you šŸ™‚

    Back soon with videos ( +or- 2 hours of upload....)

    šŸ™‚

  • Ubi-Mark.
    Ubisoft Support Staff 533 posts

    No worries, @azullFR!

    Feel free to update this thread at any point that is suitable to you and I'll keep an eye on this thread šŸ™‚

    Official Response
  • azullFR
    441 posts

    @ubi-mark
    @TrevisoTV

    At least upload done... šŸ™‚

    This post =
    Taking 2 daily quest at a time at Reda himself, the 2nd quest vanishes while doing the 1rst one

    Video 1 = To notice: at the end of this video I make a Manual Save (NĀ°5)



    Video 2 = After Restarting the game I reload the SSD Manual Save NĀ°5 , I could take again the 2nd quest at Reda but it became not "usable"


    Workaround
    After that I restarted the game, took the Daily quest at Reda's Friend in Grantebridge : everything was fine šŸ™‚
    IMPORTANT ! : This workaround is 99% efficient ( for the 1% fail i'll document it later šŸ˜‰ )

    Nice day to all šŸ™‚

  • azullFR
    441 posts

    @ubi-mark
    Here is the video of what i call the 'self-vanishing quest'
    To notice : it's also the 1% fail in taking contracts in other regions than Reda



    Nice day to all šŸ™‚

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