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  • BobNewton2
    Original poster 16 posts

    Re: [Cannot use in-game store or purchase helix credits in game](/topic/78987/cannot-use-in-game-store-or-purchase-helix-credits-in-game)

    Purchased helix credits to buy booster pack during recent "sale" but when I tried to do so, NOTHING HAPPENED. Hit "square" to purchase then "X" to verify and NOTHING!!!!! I was able to buy a bird skin but not the booster pack. FIX IT, or is Ubisoft just ripping us off with microtransactions?

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Mark.
    Ubisoft Support Staff 996 posts

    Hello @BobNewton2,

    Sorry to hear that you are unable to purchase booster.

    Can you please perform all the troubleshooting steps listed in this article? This helps us to ensure that the connectivity to the game servers is optimal. Secondly, have you tried reinstalling your game by any chance? This will help to eliminate any conflicts, such as, corrupted data that can lead to this particular issue.

    Many thanks and if you have any additional questions, please let us know.

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