0 Likes/2 Replies/12 ViewsOriginal poster BobNewton2 16 posts
Re: [Cannot use in-game store or purchase helix credits in game](/topic/78987/cannot-use-in-game-store-or-purchase-helix-credits-in-game)
Purchased helix credits to buy booster pack during recent "sale" but when I tried to do so, NOTHING HAPPENED. Hit "square" to purchase then "X" to verify and NOTHING!!!!! I was able to buy a bird skin but not the booster pack. FIX IT, or is Ubisoft just ripping us off with microtransactions?
Ubisoft Support Staff Ubi-Mark. 996 posts
Sorry to hear that you are unable to purchase booster.
Can you please perform all the troubleshooting steps listed in this article? This helps us to ensure that the connectivity to the game servers is optimal. Secondly, have you tried reinstalling your game by any chance? This will help to eliminate any conflicts, such as, corrupted data that can lead to this particular issue.
Many thanks and if you have any additional questions, please let us know.