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Moved Bug (Game freezes)0 Likes/2 Replies/17 ViewsOriginal poster Gael570 2 posts
hello I have a problem with the game, a week ago I acquired the assassins creed valhalla digitally, everything was going very well but the game has been frozen for 24 hours, it does not let me do anything, I have talked to xbox about this but they always say the same and nothing works , I have spent 83 dollars on the game because I bought some accessories for my game, I have been told to uninstall the game but I already invested a lot of time in this game because I love it, does anyone know Any only solution for this problem besides uninstalling it? Because if so I prefer to return the game because I do not want to do everything again, I would settle for returning only the 50 dollars of the game
Ubisoft Support Staff Ubi-Mark. 779 posts
Sorry to hear that your game keeps freezing.
Can you please confirm on which Xbox are you currently playing, so we can provide you with relevant troubleshooting steps? Additionally, I would suggest reinstalling your game as previously advised, as if there's any data corruption issue, it can lead to the crashes or freezes (and this applies to any other games installed on consoles).
Many thanks and if you have any other questions, please let us know.