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  • Ubi-Mark.
    Ubisoft Support Staff 996 posts

    Hello Vikings,

    Sorry to hear that you are unable to trigger the cutscene.

    Can you please provide us with a short video of this occurring, so we can have a look? Many thanks and if you have any additional questions, please let us know.

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 2877 posts
    Best Answer

    Hello there!

    As we have had no further reports that players are unable to start "The Lost Drengir of Ragnar Lothbrok" cutscene, we will be marking this issue as resolved.

    If you're having trouble starting the cutscene, please try the steps suggested by @SciPhiFan:

    I spent over an hour searching the internet and trying different variations but finally came across one that really helped. That being the case, I feel I should give credit to "JoeTheBard" who authored the following:  https://www.gosunoob.com/assassins-creed-valhalla/lost-drengr-ragnar-lothbrok-reconstruct-ragnars-death/  I hope this is OK to do this.  Thank you JoeTheBard.

    In his description, he mentions "tap R3, rather than hold it as usual". On the XBOX, R3 = Right Stick. Normally, Holding the Right Stick gives you FOCUS and Tapping the Right Stick on the XBOX LOCKS you on an enemy target, so that locked me on one of the snakes. So I killed all of the snakes, even though other guides I found said not to. Once the snakes were dead, I looked at the marker on the cage and tapped the Right Stick quickly and the cutscene activated.


    If you are still unable to trigger the cutscene after trying these steps, please can you send us a video that shows you're unable to "focus" and start the cutscene. We can then pass this along to the development team for a closer look.

    Thanks! 😊

    Official Response
  • ACLAWMAN
    3 posts

    cant believe the Asgard and ragna’s snake pit still hasn’t been fixed. With Asgard the cow world event doesn’t work and the mission with the Builder doesn’t Register the paint. With the snake pit it doesn’t let me interact with the cage.Does anyone have any advice other that restarting it all again because it looks like Ubisoft can’t !

  • izzi1135TAZ
    2 posts

    @chriz297 im having the same issues. any fixes yet?

  • SciPhiFan
    16 posts
    This post is deleted!
  • SciPhiFan
    16 posts
    This post is deleted!
  • SciPhiFan
    16 posts

    For those of you that may still be having a problem completing this quest, maybe what I finally did will help you.

    I play on XBOX ONE.

    I spent over an hour searching the internet and trying different variations but finally came across one that really helped. That being the case, I feel I should give credit to "JoeTheBard" who authored the following:  https://www.gosunoob.com/assassins-creed-valhalla/lost-drengr-ragnar-lothbrok-reconstruct-ragnars-death/  I hope this is OK to do this.  Thank you JoeTheBard.

    In his description, he mentions "tap R3, rather than hold it as usual". On the XBOX, R3 = Right Stick. Normally, Holding the Right Stick gives you FOCUS and Tapping the Right Stick on the XBOX LOCKS you on an enemy target, so that locked me on one of the snakes. So I killed all of the snakes, even though other guides I found said not to. Once the snakes were dead, I looked at the marker on the cage and tapped the Right Stick quickly and the cutscene activated.

    I hope this helps.

  • UbiExcellent
    Ubisoft Support Staff 756 posts

    Hello everyone, and apologies for the lateness of my reply here. If @SciPhiFan's suggestion doesn't resolve this issue, please provide video footage in the form of a YouTube link, showing that the cutscene will not trigger, so I can get this up to our teams to be reviewed further.

    Official Response
  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @sciphifan Thanks for sharing this suggestion here!

    For anyone that doesn't have success with this, please be sure to include video footage as my colleague Ubi-Mark requested earlier, so we can share this issue with our teams.

    Official Response
  • SciPhiFan
    16 posts
    This post is deleted!
  • SciPhiFan
    16 posts

    For those of you that may still be having a problem completing this quest, check out this post that may help you.


    https://discussions.ubisoft.com/topic/94907/unable-to-launch-the-lost-drengir-of-ragnar-lothbrok-cutscene/3

  • AegisCruiser1
    1 posts

    Currently not working for me no matter where I stand. Frustrating.

  • nclc-assasin
    1 posts

    Has any one done the reconstruct of ragnar on the Xbox one it is showing the quest but it is not loading for me

  • Ubi-Borealis
    Ubisoft Support Staff 2877 posts
    Best Answer

    Hello there!

    As we have had no further reports that players are unable to start "The Lost Drengir of Ragnar Lothbrok" cutscene, we will be marking this issue as resolved.

    If you're having trouble starting the cutscene, please try the steps suggested by @SciPhiFan:

    I spent over an hour searching the internet and trying different variations but finally came across one that really helped. That being the case, I feel I should give credit to "JoeTheBard" who authored the following:  https://www.gosunoob.com/assassins-creed-valhalla/lost-drengr-ragnar-lothbrok-reconstruct-ragnars-death/  I hope this is OK to do this.  Thank you JoeTheBard.

    In his description, he mentions "tap R3, rather than hold it as usual". On the XBOX, R3 = Right Stick. Normally, Holding the Right Stick gives you FOCUS and Tapping the Right Stick on the XBOX LOCKS you on an enemy target, so that locked me on one of the snakes. So I killed all of the snakes, even though other guides I found said not to. Once the snakes were dead, I looked at the marker on the cage and tapped the Right Stick quickly and the cutscene activated.


    If you are still unable to trigger the cutscene after trying these steps, please can you send us a video that shows you're unable to "focus" and start the cutscene. We can then pass this along to the development team for a closer look.

    Thanks! 😊

    Official Response
  • PJc62
    4 posts

    @bobbiloff you absolute legend. As you say just click R3 don’t hold R3. This worked for me after months of failing to trigger this darn cut scene.

  • Ubi-Mark.
    Ubisoft Support Staff 996 posts

    Hello @PJc62,

    Thank you for sharing this! We're glad that this issue has been resolved for you 🙂 Happy gaming!

    If anyone else is still experiencing this issue, can I kindly ask you to provide us with a short video, so we can investigate it further for you? Many thanks!

    PS: I moved this thread to the Player Support section for better visibility 🙂

    Official Response
  • LimeBirdy
    1 posts

    @wolfslayer6921 holy hell, this actually worked. I had been trying to get around this stupid quest bug for months. Just jump in and mash R3 until the dialogue engages! Amazing.

  • Ubi-Borealis
    Ubisoft Support Staff 2877 posts

    Welcome to the forums, @LimeBirdy! I'm glad to hear that you've been able to successfully trigger the cutscene in "The Lost Drengir of Ragnar Lothbrok" 😄

    If you encounter any further trouble, please don't hesitate to reach out within the forums 🙂

    Official Response

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