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  • Brianjlee66
    13 posts

    same for me, ive restarted the quest, restarted the game, restarted the x box, poor

  • Ubi-Mark.
    Ubisoft Support Staff 435 posts

    Hello Vikings,

    Sorry to hear that you are unable to trigger the cutscene.

    Can you please provide us with a short video of this occurring, so we can have a look? Many thanks and if you have any additional questions, please let us know.

    Official Response
  • izzi1135TAZ
    2 posts

    @chriz297 im having the same issues. any fixes yet?

  • SciPhiFan
    16 posts
    This post is deleted!
  • SciPhiFan
    16 posts
    This post is deleted!
  • SciPhiFan
    16 posts

    For those of you that may still be having a problem completing this quest, maybe what I finally did will help you.

    I play on XBOX ONE.

    I spent over an hour searching the internet and trying different variations but finally came across one that really helped. That being the case, I feel I should give credit to "JoeTheBard" who authored the following:  https://www.gosunoob.com/assassins-creed-valhalla/lost-drengr-ragnar-lothbrok-reconstruct-ragnars-death/  I hope this is OK to do this.  Thank you JoeTheBard.

    In his description, he mentions "tap R3, rather than hold it as usual". On the XBOX, R3 = Right Stick. Normally, Holding the Right Stick gives you FOCUS and Tapping the Right Stick on the XBOX LOCKS you on an enemy target, so that locked me on one of the snakes. So I killed all of the snakes, even though other guides I found said not to. Once the snakes were dead, I looked at the marker on the cage and tapped the Right Stick quickly and the cutscene activated.

    I hope this helps.

  • UbiExcellent
    Ubisoft Support Staff 756 posts

    Hello everyone, and apologies for the lateness of my reply here. If @SciPhiFan's suggestion doesn't resolve this issue, please provide video footage in the form of a YouTube link, showing that the cutscene will not trigger, so I can get this up to our teams to be reviewed further.

    Official Response
  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @sciphifan Thanks for sharing this suggestion here!

    For anyone that doesn't have success with this, please be sure to include video footage as my colleague Ubi-Mark requested earlier, so we can share this issue with our teams.

    Official Response
  • SciPhiFan
    16 posts
    This post is deleted!
  • SciPhiFan
    16 posts

    For those of you that may still be having a problem completing this quest, check out this post that may help you.


    https://discussions.ubisoft.com/topic/94907/unable-to-launch-the-lost-drengir-of-ragnar-lothbrok-cutscene/3

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