Locked SOLVED [RESOLVED] Issues with English voiceover in RU version | POST HERE0 Likes/293 Replies/4289 Views
Scuba__2020 3 posts
I bought the game from the Epic store, and it's not okay not to have all the languages stated in the Epic store unlocked. Didn't even occur to me that it could be an issue. We're still waiting for a definitive answer from the publisher whether it will be fixed.
DoItLikeMike17 1 posts
any chance you could just change your settings on your console of choice to match an area where they speak English?
Come on. Give us normal text and subtitles. Either English or goodly translated Russian. And also mark correct answers for fluting, because I want to listen to what they say, not just read it. When I listen to it, I can't choose correct rhyme because it's different. And when I try to read it, the voice rhyme still distracts me and I don't know the correct answer. [censored]? Don't be such a пiдорасами, уебki блятb
@FenistoRus Hello there!
I sincerely apologise for the delayed response. You should now be able to change the audio language to English by downloading additional language packs. This FAQ can help you to do this.
If you require any further support, please don't hesitate to reach out
poku19988 2 posts
they dont care about customers at all
i am contacting the for about 1 week (each day doing live chats) and the only thing they give me is this:
we'd be unable to change the language in-game for you. You would need to purchase a different copy of the game that supports English to be able to access that. I do again apologize for any inconvenience!!!!!!!!!!!!!!!!!!!!
and then try this solid no solution article!!!!:https://support.ubisoft.com/en-gb/Article/000065269!!!!!!!!!!!!!!!
@poku19988 I couldn't even contact support. Chat is always inactive, and I can't choose other contact possibilities. That's just stupid. Don't they realise that in Russia it's not common to pay for games, and with such attitude they discourage even more people to pay for their games.
short_name 2 posts
Epic Games store listing says nothing about regional lock on the game I was purchasing, I literally didn't expect anything like this to happen and was extremely frustrated when after a couple of hours spent installing the game and investigating how to switch the language, I found out that there's literally no such option available.
Having both AC: Origins and AC: Odyssey including English versions for CIS region it was a huge bummer to find out AC: Valhalla does not. I hope it's just some sort of a bad decision which can still be undone to make the game available for us in the way developers intended as opposed to how marketing team dictated.
The behavior of Moderator on Russian forum is also questionable, he said that people got exactly what they paid for. What I've got is a bit of a ruined evening, when anticipating a new game in my collection resulted in a run through Ubisoft support forums and Reddit pages for the game. This is certainly not what I've paid for.
@short_name True. That's just stupid. I payed for the game which were made not in Russia, so I don't want to play in russian. Also, I didn't pay for bugs, such as Wise friend bug which caused the whole story to stop, and cannot even interact with Reda to get daily quests, so it's just exploring. But there's a way to make everything in eng, it just takes a little more effort.
nighthunt0101 7 posts
Hello! Anybody here? it is been 1 month since the last post here...i really couldn't enjoy this game because of what ubisoft did!!!!! so i just want to ask those who had bought the ubisoft+, are the english still there after you unsubscribed?
This issue has been marked as resolved by the development team. If you need help in installing additional languages on PC, you can use this support article to help you to do this.
You can find a list of all supported language options for all platforms here. Please note that the available language options may vary between versions of the game. The available language options for your game should be available on the store page for your platform.
If you have any questions or concerns regarding language availability, please don't hesitate to contact our team so we can take a closer look.
As we have had no reports of this issue with the English voiceover persisting in game, we will now be locking this thread.
If you encounter any further trouble with language options, please don't hesitate to create a new thread so we can investigate further.