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  • kingoshus
    15 posts

    I am also having this issue, I hope they ensure Reda is stocking it next week so we can still get it after the patch

  • Foepske
    2 posts

    @ubi-borealis Yes, how can we get the item before reda's weekly update?

  • sh3p3003
    2 posts

    Same here got ps4 gold edition but playing on ps5 also is way of the completionist still bugged I did every area and it won't pop ๐Ÿ˜ญ๐Ÿ˜ญ

  • The9thSin
    3 posts

    @isuwhat same thing for me. I was told Ubisoft knows about this issue and is trying to fix it. I don't know if they're going to put the helm in the next weekly selection or something since a lot of people were not able to get it this week due to the glitch. They definitely should.

  • ubi-smash
    Ubisoft Support Staff 360 posts

    Hey folks, this issue should now be resolved after updating to Patch 1.2.1, but please let us know if you have any further issues moving forward, and thank you for bearing with us during this time.

    Official Response
  • KopfSmertZz
    24 posts

    @ubi-smash : What do you mean with solved? Should everyone have this helmet now as shown in Reda's shop? Because it is not in Reda's shop anymore I believe and I do not have the Berserker helmet in my inventory (AC Valhalla gold edition + Way of the Berserker)

  • Garbo3
    600 posts

    @kopfsmertzz it was available the 27th until 3pm. Then Redas shop added new items. I am sorry that you missed it.

  • KopfSmertZz
    24 posts

    @garbo3 : No problem. Reda showed I already owned it, but it was and is not in my inventory, that is why I askes because I'm not sure what update 1.2.1 should have fixed; ownership of the helmet? Or were we not supposed to own it?

  • Garbo3
    600 posts

    @kopfsmertzz just gave us a little gap of time as it was available to buy after update but sadly only until 3pm. Didnt show as owned anymore so you could buy it it you wanted but only until Reda changed his weekly stuff( every Tuesday 3pm.)

  • isuwhat
    Original poster 176 posts

    @ubi-smash hi, can you please confirm if this item will be back in Reda's shop very soon as the window to purchase it was a matter of hours and id presume many many people would have missed it? thanks

  • JamesLogan491
    71 posts

    @ubi-smash Yes, but now there is another problem with Reda's shop, it doesn't show that you already own an item, therefore allowing you to buy something you already own a second time.
    Yesterday I saw the daily item was the Bloody Eagle Totem and it was available for me to purchase even though I have it on the shop's owned tab, I have it in-game and even have it currently as a decoration on Ravensthorpe.
    I hope it will be looked into.

  • Garbo3
    600 posts

    @jameslogan491 Oh. I have exactly the same
    I own that blood Eagle for a while...and was at Redas shop yesterday available to buy .Thought it was only me.

  • KopfSmertZz
    24 posts

    @jameslogan491 : This does not sound okay. I'm going to keep my hard earned opals until this is fixed

  • ubi-smash
    Ubisoft Support Staff 360 posts

    Hey folks! If you are seeing any items on Reda's Shop that you already own but can purchase again, could you send a few screenshots of the item on the shop and showing proof that you already own it so we can collect them for the team to check over?

    Official Response
  • Garbo3
    600 posts

    @ubi-smash if if happens again will do.

  • ubi-smash
    Ubisoft Support Staff 360 posts

    @garbo3 Much appreciated! ๐Ÿ‘

    Official Response
  • JamesLogan491
    71 posts

    @ubi-smash I actually recorded a 1 minute video of me showing the item being available on Reda's shop, then I opened the store and showed it on my "owned tab", and finally went to the location where said item was displayed on Ravensthorpe and opened the decoration menu to show it was selected there as well.
    Unfortunately, I tried to post it here but got a "you don't have enough privileges" message so I gave up. I wasn't going to reopen the game just to take screenshots considering how long it takes to load on the PS4. I don't have the video anymore.
    I hope Ubisoft will continuously work on improving this forum. The screenshots would've been a lot less work then recording and trimming the video. Lesson learned I guess.

  • Garbo3
    600 posts

    @jameslogan491 yep. Most of my videos are loading times ๐Ÿ˜† and don't want to mess with the trimming not to risk doing it wrong.

  • azullFR
    495 posts

    @jameslogan491
    hi there,
    (approximative english, sorry )
    to "send" a video here, you have to use a "video sharing platform" (Dailymotion, YouTube, etc...)

    1. you send your video on the choosen platform
    2. you copy the html link the platform gives to your video
    3. you paste the link in a post in this forum


    Hope this help a little ๐Ÿ™‚

  • JamesLogan491
    71 posts

    @azullfr I know. It is just that I recorded the video, trimmed it, got a USB driver to move the video from the PS4 console to my PC only for the forum to not let me post it here directly. After that I didn't want to post it on YouTube just so I could link it here. It would have been a lot faster and easier to just take the screenshots.

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