0 Likes/3 Replies/40 ViewsOriginal poster DaGrStorm 1 posts
I will open assassins creed Valhalla and get to play for about 10 minutes before it will crash to my desktop with no error messages and then it will crash on the startup screen for about 30 minutes and then it will just repeat the process. I cant figure out why it is doing this. somebody help!
Ubisoft Support Staff UbiKobold 541 posts
@dagrstorm My apologies for the delay, but thank you for your patience. I am sorry that you have been experiencing frequent crashes! Thank you Ryusennin for providing this other thread! DaGrStorm, if you have not already, please ensure that you are running Ubisoft Connect as administrator. Additionally, make sure that you have Ubisoft Connect and the game installed on the same driver. Also, please verify your game files as well.
However, if this is persisting afterwards, please create a Support ticket and attach your MSinfo and DxDiag files. Then return here with your ticket number so I can review them. Thanks!