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  • KhaledDestroy
    Original poster 1 posts

    I play on PS4 and while playing Assassin's Creed Valhalla, my game glitched at a certain point and the character just froze and couldn't move and every time I logged in, I couldn't move the character. I decided to delete the game then reinstall it, but when I logged in after reinstalling it, it told me that my data was corrupted and in the title screen it only showed: "New game" and "Load game", and when I click on load game it shows that all my saves are corrupted. I don't know what to do, I made a lot of progress in the game and don't want to restart, any help to solving this issue would be appreciated.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Spud
    Ubisoft Support Staff 675 posts

    @khaleddestroy Hey there, welcome to the forums!

    I'm really sorry that you are encountering this issue. The developers are currently looking into this and are gathering more information and saves. Please create a case and upload your save file. Additionally, please answer these questions in your case:

    • Are you playing online or offline?
    • If you are offline, are the saves back when playing offline?
    • Can you quit the game fully and click "continue" instead of "load" to resume progress?
    • Do you usually rely on Manual Saves or Autosaves?
    • Did you suffer from a crash prior to observing his save file as corrupted?
    • How many save files are showing as DATA CORRUPT in the LOAD menu?


    Feel free to let us know when you have done this, and we'll get this information over to the developers. Thank you for your patience!

    Official Response

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