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  • Locked SOLVED [DISCONTINUED] Some trophies haven't retroactively unlocked after migrating from PS4 to PS5 | POST HERE

    2 Likes/389 Replies/15008 Views
    Ubi-Borealis
    Ubisoft Support Staff 4112 posts

    Hello there @TroLLeX_BoSS!

    I'm sorry to hear that some of your trophies haven't unlocked after migrating from PS4 to PS5. Thanks for letting us know what you've tried already, and for clarifying which trophies remain locked for you.

    For these four trophies, we would ask you to complete another main/side quest to trigger the trophy to unlock again on PS5. Many players have found that completing Petra's side quests have caused more trophies to unlock. Would you be able to try this for us?

    If the trophies remain locked, please can you send us a video which shows the following:

    • That upon completing one of Petra's archery challenges, the trophies do not unlock in-game.
    • The you have met the requirements for the four trophies. In this case, we would like to see that you have completed the Hordafylke and Suthsexe arcs, and that you have reached settlement level 6.


    I'd recommend uploading the video to a sharing platform first (such as YouTube or Google Drive), as this will allow you to post a shareable link within this thread.

    We can then pass this along to the development team for further investigation.

    Thanks! 😊

    Official Response
  • TroLLeX_BoSS
    5 posts

    @ubi-borealis yes I tried on River raids quests but nothing. I went all the story and side quests so I have nothing to do in any area. I have more than 144h in game.

  • Ubi-Borealis
    Ubisoft Support Staff 4112 posts

    Thanks for those additional images, @TroLLeX_BoSS!

    To help with the investigation, the team would like a video that shows you completing a main/side quest and that the trophies don't trigger as expected. I'd recommend trying Petra's archery quest, as this is a quick and easy quest to trigger in your settlement, and it can be easily repeated.

    We'd also like some images that shows the trophies are still locked in your PS5 Trophy collection, but are unlocked in your PS4 Trophy collection.

    I can then include these in your report to the development team.

    Thanks! 😊

    Official Response
  • TroLLeX_BoSS
    5 posts

    @ubi-borealis OK I tried Petra's archery and the Calling in a Favor and As It Was Foretold triggered but for Builder and Home sweet home nothing.

    There is a video showing finished Petra's archery quest :
    https://drive.google.com/file/d/1jU5CBBRT53kFoSl-xdRcC7LgJuByxWUU/view?usp=sharing

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  • koening1
    9 posts

    I have just purchased a ps5 and trying to transfer my trophies from the ps4 game to the ps5 game.

    I have only 1 unlocked because i’m holding
    Mjolnir . I’m at 73% on the ps4 and 3% on Ps5. Is there a way to make them popped . I have Eivor’s Saga locked but on ps4 it’s a trophy i have.

    Thanks

  • koening1
    9 posts

    Also Im missing Like a Druid .. Silent Viking , Picture of grace , Home Sweet Home, Face my might

  • TroLLeX_BoSS
    5 posts

    Hi, @ubi-borealis Any update on this issue please?

  • Ubi-Borealis
    Ubisoft Support Staff 4112 posts

    Hello there!

    @TroLLeX_BoSS - Thanks for those additional images, and for including a video which shows you completing Petra's archery quest. I've passed these along to the development team for a closer look. If we require any additional information from you, we will reach out within this thread.

    @koening1 - I'm sorry to hear that you're missing some of your PS4 trophies. Just to clarify, have you only be able to successfully unlock "Worthy?" If so, please can you try the following steps:

    If your trophy was unlocked using an non-repeatable action (such as completing a story arc, creating your Jomsviking, or completing side quests), you will need to complete another main/side quest to trigger the trophy to unlock again on PS5. Many players have found that completing Petra's side quests, or completing quests as part of the Wrath of the Druids expansion (if able to) have caused more trophies to unlock.

    If your trophy was unlocked using a repeatable action (such as collecting certain weapons, being thrown 30m by a Housecarl, or completing a raid), you will need to perform this action again in-game to trigger the trophy to unlock. For instance, for "Worthy" you will need to re-equip Mjolnir.


    If you're still missing trophies after trying these steps, please can you let us know which trophies have remained locked?

    Thanks! 😊

    Official Response
  • koening1
    9 posts

    @ubi-borealis Right now the only ones missing are Eivor’s saga , home and like a druid

  • JLPM98191
    6 posts

    hi sorry to bother but as the title says just got myself a ps5 and i had already platinum vallhalla in ps4 now that i install the ps5 version i had already bought the ps5 version before and a friend lend me his vallhalla ps4 and i played it so back to my question my trophies are not linking i have none archievement in ps5 version how do i link it i already did all the data transfer and all of that please help and thanks in advance again sorry to bother if this has already been discuss.

  • StreetwiseLive
    6 posts

    So has the trophies been fixed yet? Upgraded my PS4 to the PS5 version and no pop ups happened for the PS5. Although equpping Monjir and Escaliber unlocked the trophies and assassinating unlocked the 10 required. But I really dont want to sit through 200+ hours to gain all the Arc etc trophies. Also if I completed the new Paris once released will I then have to on the PS4 version?

  • irishginger
    1 posts

    How do i transfer my ps4 trophies to ps5 spent over 100 hours in ps4 not dpin it again on ps5 its a joke at this point ubisoft

  • StreetwiseLive
    6 posts

    @irishginger I done a reda quest and 39 put of of the 51 popped up if that helps

  • JLPM98191
    6 posts

    So hi everyone i dont know if it matters but as soon as i did my 2 day of reda or the childs that give you quest my archievment started to pop up the only thing i did not got were the rampage one and some that you can do anything time like breaking objects or sliding in the snow hope that helps and thanks for the replies for my problems hoping will get new game plus soon.

  • show_stoppa
    57 posts

    This issue has been reported countless times in the past 8-10 months, and yet no fix. Its about time to fix this and let PS5 players get the platinum.

  • Ubi-Borealis
    Ubisoft Support Staff 4112 posts

    Hello there,

    I apologise for the delayed response. Thank you for continuing to share your reports in regards to your trophies not retroactively unlocking when migrating to PS5.

    @koening1 - Thanks for letting us know that you're only missing three trophies. Just to confirm, by home are you referring to "Home Sweet Home" or "Home Decor?" Additionally, "Eivor's Saga" is a core challenge rather than a PS5 trophy. Is it that your core challenges aren't unlocking as intended, or that your PS5 trophies aren't triggering?

    @JLPM98191, @StreetwiseLive & @irishginger - I'm sorry to hear that your trophies haven't unlocked after migrating from PS4 to PS5. Can you please try the following workarounds to see if this causes your trophies to unlock:

    If your trophy was unlocked using an non-repeatable action (such as completing a story arc, creating your Jomsviking, or completing side quests), you will need to complete another main/side quest to trigger the trophy to unlock again on PS5. Many players have found that completing Petra's side quests, or completing quests as part of the Wrath of the Druids expansion (if able to) have caused more trophies to unlock.

    If your trophy was unlocked using a repeatable action (such as collecting certain weapons, being thrown 30m by a Housecarl, or completing a raid), you will need to perform this action again in-game to trigger the trophy to unlock. For instance, for "Worthy" you will need to re-equip Mjolnir.


    If you are still missing trophies after completing these actions, can you please confirm which trophies you are missing? Can you also let us know which main/side quest you completed, if you needed to complete one. If you're able to capture a video which shows you completing this main/side quest and the trophies not trigger as anticipated, this will be very helpful for further investigation.

    Thanks! 😊

    Official Response
  • koening1
    9 posts
    • @ubi-borealis I have completed wrath of druids expansion on PS4 but on ps5 i cannot have the trophy like a druid i have no quests to do and also my settlement is lvl 6 but can’t have the trophy either .
  • Ubi-Borealis
    Ubisoft Support Staff 4112 posts

    Thanks for providing some more information for me, @koening1. Just to clarify, the only trophy you are now missing on PS5 is "Like A Druid?" Is this correct? Or are you also missing "Home Sweet Home?"

    Have you tried completing a side quest to see if this triggers the trophy? Players have reported that completing one of Reda's quests, or completing Petra's archery quest, has helped to trigger their missing trophies. Can you please give this a try?

    Thanks! 😊

    Official Response
  • PhillipShawn
    8 posts

    @malkier exactly the same issue

  • PhillipShawn
    8 posts

    The only thing I'm missing is settlement lvl 3 and 6 trophies the orlog one as well but that I can probably fix by doing them again, all story related trophies popped after doing one reda quest, can't do any side missions for anything because did all there is to do at the current state I don't have a safe file that is before reaching any settlement lvl so hopefully when Paris releases those trophies pop up, guess I go back to plat origins until then
    Thx for the work of ubisoft that you try to fix the problems. 🙂

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