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  • raphaelzoren
    24 posts

    Update: the "Is Anyone Out There" trophy just popped in randomly after the latest update. Still missing the other 30% trophies. Any help, Ubi?

  • ListerDaLeo
    3 posts

    i been on chat to ubisoft all day, they just said you have to start a new save and do it all again or contact playstation. Not happy

  • CloudStrifeNL
    7 posts

    I played the PS4 version of AC Valhalla and juat got the Platinum trophy. Then I upgraded to the PS5 version since all trophies unlocked would unlock on PS5. Sadly, this isn't happening. Some trophies did unlock and other didn't. Any word on this? After nearly 130 hours I only wanted to play the upcoming DLC on PS5, not the entire game again.

    Any help would be appreciated.

  • caspeer_costel
    13 posts

    @cloudstrifenl I have a similar issue. I can understand some of the "challenges" not unlocking and me having to slide down the mountain again etc but things like settlement level 6, unlocking all the wealth etc did not sync from PS4 to PS5. Some have been randomly unlocking from time to time when I load the game. No idea why or how.

  • locoporkko
    27 posts

    I believe that for a trophy pop for example lvl 280 you can let the save in ps4 at lvl 279 and in ps5 put one lvl more and the trophy pop

  • CloudStrifeNL
    7 posts

    @locoporkko I wish. Alot of trophies unlocked just fine and some of them didn't. 3 random story trophies didn't unlock but the rest did. Really weird. Hope they fix this soon.

  • CloudStrifeNL
    7 posts

    @caspeer_costel That's really weird. I have all the collectabkes trophies except the Orlog players and Completions all the Way. At first Kill all Order members didn't unlock but I had a save before the last one so I got that one. Also slid down the mountain again. But it's strange and very random. Hope they fix this soon.

  • Ubi-Raziel
    Ubisoft Support Staff 197 posts

    Hello everyone!

    I am not certain why the trophies aren't unlocking for you, but we can certainly take a look.

    Can you all please list which trophies have not unlocked so far?

    Official Response
  • iMdepalmer
    2 posts


    these trophies did not transfer for me

    • silent viking
    • orlog champion
    • skadis hobby
    • builder
    • home sweet home
    • ultimate refinement
    • the order is revealed
    • calling in a favor
    • as it was foretold
    • disorder of the ancients
  • Ubi-Raziel
    Ubisoft Support Staff 197 posts

    @imdepalmer Thanks! I'll try to get more data from players so we can cross reference everything, and we may need to ask the ACV team 🙂

    Official Response
  • Jolypieuvre
    8 posts

    Hi while upgrading from PS4 to PS5 many trophies did pup but five are missing so I wonder if it's a known issue or if they're going to pop randomly

  • jFate_
    7 posts

    So i've started the game on ps4 till i got the ps5, thing is, most of my ps4 trophies didn't carry over ps5, like the settlement progression, orlog one, etc, i know it's not a big deal since it can be done again in a new game, but, starting a full new game without new game plus is kinda off annoying...

  • CloudStrifeNL
    7 posts


    Viking Legend (obviously)
    The Order is Revealed
    Calling in a Favor
    As It Was Foretold
    #Disorder of the Ancients (got it through a save right before the last kill)
    #Skadi's Hobby (got this one again by sliding down in Norway)
    Silent Viking
    Overdesign II
    Completionist All the Way
    Home Sweet Home
    Flying Eivor
    Orlog Champion

  • I_am_8-bit
    4 posts

    Hi I’m also having the same issue, I managed to get a ps5 this week and upgraded my copy of Valhalla to ps5. I currently have 36 trophies unlocked on the PS4 version of Valhalla, after loading my cloud save on ps5 only 26 trophies popped.

  • xtralag
    7 posts

    I also have issues with missing trophies when moving from PS4 to PS5. Only 19 of 22 were transferred properly. The missing ones were settlement level 3 (I already had level 5 unlocked; however that one was granted after upgranding 1 building), killing 10 enemies in stealth, and (most annoying) the Lunden story arc trophy. I have completed Lunden 100%, nothing left to do there. Looks like I would need to start another playthrough until Lunden unless this bug/issues can be fixed otherwise...?

  • Addrulz
    2 posts

    Similar issue here as well, 39/51 trophies unlocked. Very similar trophies missing as the above.

  • BiNkYbOiii
    1 posts

    Same issue here, although I've not played that far yet. "Builder" did not pop when going from PS4 to PS5 version (on the same console), but other trophies did.

  • caspeer_costel
    13 posts

    @ubi-raziel Hello, from the top of my head, the Settlement level 6 and the eliminate all order members achievements are not unlocking after I transferred from the PS4 version to the PS5 version of the game. Both requirements are done but no achievement.

  • Jolypieuvre
    8 posts

    I did contact Sony and tried everything thing reset license reconnect etc and they told me to contact Ubisoft I guess we'll go around and around 🤷♂

  • RONMAN1990
    3 posts

    So I was playing AC: Valhalla via a PS4 copy of the game but on my PS5 console. I was about 60% completed on trophies when I downloaded the free PS5 version and loaded my save file up to continue my campaign. Upon starting the PS5 version for the first time I noticed the majority of trophies I had already earned popped again on start up of the PS5 version.
    The issue I am having is that not all trophies have transferred over. For example the Lunden Arc completion trophy which I have already completed and unlocked on my PS4 trophy list isn't showing as unlocked when you go to the PS5 trophy list. There is only a small number of trophy which didn't transfer over or "pop" when I started the PS5 version but there is no way of getting them since the missions have already been completed. This means I am going to finish the game and have locked trophies which should have popped but havent, resulting in me being unable to get the Platinum trophy on either version.
    This is an extremely serious issue for Ubi Connect save file transfers as well as trophy hunters who are being punished for switching consoles mid game and could cause further issues with other games.

    As you can see from the photos I have trophies across the 2 games which should all be appearing as completed but are not. I completed these trophieis originally on the PS4 save file and then when I opened the save file in the PS5 version they did not appear as completed.undefinedundefinedundefined

    I would really appreciate a response or support from Ubisoft or someone else who is experiencing the same issue.


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