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  • Ubi-Borealis
    Ubisoft Support Staff 2834 posts

    Hello there @Jrcarson17!

    I've split your original thread in two, as you were unable to report to Randvi following the Grantebridgescire arc, whereas rockstarreed21 was unable to report to Randvi following the Glowecestrescire arc. As these are two different issues, it will be best to keep the investigations seperate. Apologies if this has disrupted any ongoing conversation taking place between you both.

    Please be informed that the development team are looking into this further. At this moment in time, they are interested in collecting additional information and reports from players who are affected by this issue. Can you please let us know the following information

    • Have you been able to try reloading an earlier save to see if this helps to resolve the issue?
    • During the Grantebridgescire arc, did you interact with Randvi at all beforehand?
    • I understand you play on Xbox One. Would you be able to provide us with a video that shows your current quest log, your completed quest log, and that you are unable to interact with Randvi following the completion of "An Island of Eels." You can record the video and then upload it to sharing platform, such as YouTube or Google Drive, and then send us a link.


    Thank you! 😊

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 2834 posts
    Best Answer

    Hello there!

    I've merged together several similar threads about "Reporting on Grantebridgescire" not being added to the quest log after the completion of "Island of Eels." I apologise if any ongoing discussion has been disrupted by this merge.

    I'd like to reach out to you all with an update. I'm happy to announce that the issue wherein "Reporting on Grantebridgescire" isn't triggered should be fixed in TU 1.2.1. This update was deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.

    If you are still encountering issues with completing the Grantebridgescire pledge following TU 1.2.1, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have TU 1.2.1. installed. You can view this information in the opening game menu in the bottom right-hand corner.
    • You are still unable to complete "Reporting on Grantebridgescire."


    Thanks! 😊

    Official Response
  • JuicyFruit...
    3 posts

    @ubi-borealis I have submitted a ticket with my latest save file and the same video. Thank you for helping me out.

    Here is a link if you require it:https://support.ubisoft.com/en-US/Cases/14123731

  • Ubi-Borealis
    Ubisoft Support Staff 2834 posts

    Thanks for opening a support ticket, @JuicyFruit! I've passed your save and video along to the development team for a closer look.

    Please keep an eye out within our News & Announcements forum for further information and updates. Thank you 😊

    Official Response
  • yoran65
    1 posts

    I have finished the grantebridgescire arc but the alliance map still says it is not completed. This prevents me of continuing the main story of the game. Since there have been topics about this problem in november I wondered if there are any fixes or workarounds for my problem. I play the playstation 5 version of the game.

  • Fuller0809
    26 posts

    For those who can't complete the grantebridgescire arc, due to the prompt to speak to randvi not showing up. I have found the solution as its not registering the wigmund kill.

    You need to head to the Isle of Ely monastery, step about 5m in from the arch of the monastery. Save your game manually then load it back up.

    Wait a few seconds then the quest will complete and the reporting on grantebridgescire quest will then trigger.

    It only took 3 months to find the fix (I completed the game by restarting inbetween)

    I hope this helps

    Admins might want to bump this.!

  • Fuller0809
    26 posts
  • mounteverett907
    1 posts

    @ubi-ginge Any update here? Issue is still ever present

  • Fuller0809
    26 posts
  • KindaPoemmm
    13 posts

    @ubikobold Grantrebridge is still locked after the new update.....

  • UbiKobold
    Ubisoft Support Staff 541 posts

    @kindapoemmm
    I am sorry that you are still seeing Grantebridgescire as locked in your game! The Game team is still looking into this issue. I again apologize for the delay, but thank you for your patience during these times as it is greatly appreciated. Please know that this is being worked on and when more information becomes available, I will contact you here again.

    Official Response
  • xKuji
    3 posts

    Please give us an update its not fixed and i cant play the game i paid for.

  • Awuulius
    3 posts

    I can't talk to anyone in my village and I also dont get a new mainquest bc I cant talk to randvi. I don't wanna start a new game. I finished chapter 5 and killed wigmund.

  • DirrtyGaming
    1 posts

    when i hand in the quest, nothing happens, quick cut scene, then nothing, find that i cant talk to anyone. and the woman in charge of changing my crew is completely gone, but only if i hand in that quest. i revert back to a manual save and they all work as long as i dont hand it in. Now i do have everything else done, i did the Bjorn quest too. so this is my only way forward in the story, unable to access the map to pledge myself to the third area

  • Ubi-Keo
    Ubisoft Support Staff 1149 posts

    @dirrtygaming I can confirm that this issue has been reported and is being investigated by the development team.

    Please keep checking the known issues list and the news and announcements page for updates.

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 2834 posts
    Best Answer

    Hello there!

    I've merged together several similar threads about "Reporting on Grantebridgescire" not being added to the quest log after the completion of "Island of Eels." I apologise if any ongoing discussion has been disrupted by this merge.

    I'd like to reach out to you all with an update. I'm happy to announce that the issue wherein "Reporting on Grantebridgescire" isn't triggered should be fixed in TU 1.2.1. This update was deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.

    If you are still encountering issues with completing the Grantebridgescire pledge following TU 1.2.1, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have TU 1.2.1. installed. You can view this information in the opening game menu in the bottom right-hand corner.
    • You are still unable to complete "Reporting on Grantebridgescire."


    Thanks! 😊

    Official Response

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