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  • Ubi-Wan
    Ubisoft Support Staff 631 posts

    Hey all! Our team is currently aware of this issue, however they need more information. I'd like to have those affected by this reach out to our dedicated support team, so we can gather information such as system files and game saves. Please create a support ticket with our team to have this looked into!

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 2877 posts
    Best Answer

    Hello there!

    I've merged together several similar threads about "Reporting on Grantebridgescire" not being added to the quest log after the completion of "Island of Eels." I apologise if any ongoing discussion has been disrupted by this merge.

    I'd like to reach out to you all with an update. I'm happy to announce that the issue wherein "Reporting on Grantebridgescire" isn't triggered should be fixed in TU 1.2.1. This update was deployed 27 April, 2021 at 1 PM CEST / 8 AM ET.

    If you are still encountering issues with completing the Grantebridgescire pledge following TU 1.2.1, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have TU 1.2.1. installed. You can view this information in the opening game menu in the bottom right-hand corner.
    • You are still unable to complete "Reporting on Grantebridgescire."


    Thanks! 😊

    Official Response
  • rectiphye
    9 posts

    @ubi-spud I have the exact same problem. So do many others. do you need more video?

  • NITchaosEIP
    10 posts

    @ubiwan Why can we only submit tickets via Live Chat? I cant even do live chat as its always offline when im awake in my region..?
    Can you put this in the Megathread so others can easily find it? Thanks!

  • rectiphye
    9 posts

    @nitchaoseip
    Same AUS life. I mean ima still try to get mine in there/

  • Belmoth19
    1 posts

    Hi, I was curious if other players were encountering the same bug as I was.

    After completing 'An Isle of Eels' (the Soma Story Arc), you're supposed to receive the quest 'Reporting on Grantebridgescire" which allows you to talk to Randi to complete the pledge for area.

    However, in my case, I never received this quest and can no longer progress the main story. I can only pledge to an area that is 100 levels above my current level.

    Is anyone else experiencing this bug?

    I would appreciate some assistance from either players on this forum or directly from Ubisoft.

    Thanks

  • Fuller0809
    26 posts

    I finished the last quest of the pledge and formed an alliance, I then got a quest to go back to ravensthorpe and speak to randvi, I decided instead to build the seer's hut and go to asgard to which I then completed the zone. I then noticed my report to randvi quest was gone. Apon speaking to randvi I still had it down as commited to grantebridgescire on the alliance map. I tried to unpledge and repledge but that didn't resolve it. I also done the lunden pledge to try resolve that way and it hasn't but I was able to complete my lunden pledge. I know can't go to a power zone of my level as grantebridgescire pledge is bugged which then opens others after completion. Please help!

  • Ubi-Spud
    Ubisoft Support Staff 700 posts

    Thanks, folks. The developers are looking in to this one, but haven't been able to reproduce the issue as of yet. If you can, please send us your save files via a ticket and we'll get them over to the team.

    Official Response
  • Ubi-Swaggins
    Ubisoft Support Staff 359 posts

    Hey folks,

    I am sorry to hear that you are encountering this issue.

    It has been logged with the dev team and they are looking into it further.

    Apologies for any inconvenience.

    Official Response
  • Ubi-Spud
    Ubisoft Support Staff 700 posts

    Thanks for the videos! We've made the developers aware of this issue, and any save files are welcome. Please submit them via a case and we'll forward them along.

    Official Response
  • Ubi-Swaggins
    Ubisoft Support Staff 359 posts

    Hey folks,

    This issue has been logged and the team are looking into it.

    Once we have more info to share, we will do so.

    Apologies for any inconvenience caused.

    Official Response
  • LordofDoom662
    2 posts

    Hello,

    for some reason I can’t complete the grantebridgescire arc after I finished the last quest.
    Don‘t know if someone had the same the same problem

  • Ubi-Baron
    Ubisoft Support Staff 730 posts

    @LordofDoom662 Thank you for reporting this to us.

    Just to confirm, is this when returning to Randvi to end the Saga?

    Official Response
  • oSlavvy
    6 posts

    i got the same thing, I never received the 'Reporting on Grantebridgescire' quest

  • oSlavvy
    6 posts

    Hi, I never received the 'Reporting on Grantesbridgescire' quest after i finished 'An Island of Eels'. I did the Sons of Ragnar questline and i received the 'Reporting on..' quest. It was then i realised my game was bugged as I was able to repledge to Grantebridgescire. After I did so, no quest showed up.
    This was on the Standard PS4 with the latest version installed as of 21st November

  • Fuller0809
    26 posts

    I have the same issue, I'm now stuck because it won't unlock the next areas, I went off and done lunden, asgard, jotenheim now all I have available is power level 250 snottinghansciere. It was hard enough doing jotenheim.

  • LordofDoom662
    2 posts

    @Ubi-Baron
    I don‘t get the Grantebridgescire arc completed sequence and it doesn’t tell me to go back to Randvi.

  • Edyson789
    4 posts

    @fuller0809 i'm having the same problem

  • bigred9802
    4 posts

    I have so many issues in this area. I can't stand it anymore. I can't move on in the alliance map because after I completed Glory regained no new quest Ed appeared. I have went back to the settlement and asked for the alliance again and nothing. The two red raid indicators will not go away even though I completed those like 250 levels ago. The flyter does not appear so i can't do that either. I bet the game is a lot more fun with the quest to complete. When are you all going to be fixing this.

    At the same time this broke, the beowulf quest line broke too. It is not fun to have to gain so many levels doing various crap so I can finish the main story. Please fix this.

  • brownbaby7
    6 posts

    Having the same problem randvi wants me to plegde to grantebridgescire again but i have already completed that storyline rendering my story unplayable and i have no previous saves to go back to!

  • SofaJockey
    169 posts

    A 'fix' isn't going to resolve a disrupted story line.

    Just reload an earlier save and press on from there.

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