Moved HDR Display Setting Disappears!!!0 Likes/2 Replies/50 ViewsOriginal poster Savagenation69 43 posts
Hello, I just purchased this game after completing Odyssey 100% on hardest mode and looking forward to doing the same with Valhalla. It appears I am having some issues with some of my Display Settings in the menu options. I have more than adequate hardware to support HDR and have turn it on in Windows 10. Upon AC Valhalla startup through a new game, I was able to initially adjust my in game brightness and contrast before selecting HDR. Since then, I have not been able to see HDR, Brightness, contrast nor Maximum Luminance. So basically, HDR and Image options are gone.
I have tried to log out of game, turn off HDR in Windows 10, then log back in and still they are missing. I have not been able to find any Ubisoft threads on this topic, however when doing a google search, there are several reddit posts I have found where other players are experiencing same or similar issues when using HDR across all platforms.
I am playing on PC with a LC32G7xT SamSung 1000R curve Monitor and a NVIDIA GeForce RTX 2080 Super GPU.
Is this bug known to the developers and is there going to be a fix for this? Looking for answers and suggestions. Thank you!
In addition to HDR issues, when I NOW turn off HDR in Windows 10 and try to log back into previous saved game it crashes. It is not until I go back and turn HDR back on in Windows 10 that I can safely play the game without crashing. I still waiting for intelligent reply, please help.
Please note, this is my 2nd time in as many weeks posting same issue and I have yet to get a response. From the posts in reddit, I know I am not the only one experiencing this issue. So why is there lack of feedback in here?
Ubisoft Support Staff UbiKobold 882 posts
Hello, and I hope you are having a good day. I am sorry for my late response, but thank you for your patience. Thanks for your detail revolving around this missing settings issue. Could you provide a video of your in-game settings? I would like to forward this to the Game team for further review. For a video, just post it to YouTube as unlisted and then send me the link here.
Also, if you could create a support ticket and attach your DxDiag file, that would be useful as well. Thanks so much!