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0 Likes/4 Replies/11 ViewsOriginal poster misifeu 3 posts
For the third day in a row i cant play this game.
Reinstalled it 3 times.
Reinstalled Video Driver with DDU 3 times.
All my other STEAM and EPIC games are working
The problems started with new patch
Im stuck on this screen
Ubisoft Support Staff Ubi-Wan 630 posts
@misifeu Hello there! Thanks for reaching out, and sorry to hear you've been having trouble properly launching Valhalla. I'd first like to have you give the troubleshooting steps found within this FAQ a try, in order to clear up your system's performance.
I also think it's worth ensuring that any unnecessary background applications are disabled while playing.
Ubisoft Support Staff UbiKobold 518 posts
@misifeu My sincerest apologies for the delay! Thank you for completing those steps, and I am sorry that you are still seeing crashing in both of these games! Do you have Ubisoft Connect, Windows, and your games installed on the same Drive? Also, have you tried running Ubisoft Connect as administrator?
If this is continuing to occur, please create a Support Ticket and attach your MSinfo and DxDiag files. Then return here with your Ticket number so I can review the files and get back to you with additional assistance. Thanks!