Crash during gameplay approaching water/rivers0 Likes/2 Replies/17 ViewsOriginal poster LifeHunterT 2 posts
Hello,and if you like download it https://we.tl/t-9t3Ce2OOCG: (https://we.tl/t-9t3Ce2OOCG)
I would like to report a bug always reproducible: at some locations approaching the water/rivers the game is crashing (With the popup "Send report" either with Uplay Connect and also by the AMD Drivers Crash Detection).
Bug was already present before 1.2.0 & 1.2.1
CPU: AMD Ryzen 9 5900X
GPU: AMD RX 6900 XT (Sapphire)
I'm playing with Ultra graphics preset at 2560x1440 @ 144hz, I'm using a Dualshock4 controller.
Game is on a SSD
Windows 10, all drivers, and game are up-to-date
I made a video (the black screen at the end is the crash):
Tell me if you need some more informations, I'll be very happy to help!
Ubisoft Support Staff UbiKobold 882 posts
@lifehuntert Thank you for providing your specs and reaching out about these crashes that you have been experiencing. I appreciate the video as well! Just to make sure, do you have your game and Ubisoft Connect installed on the same SSD? Also, it sounds like you may have already completed these steps but just in case, please complete our guide here: (https://support.ubisoft.com/en-US/Article/000061047). In addition, please verify your game files: (https://support.ubisoft.com/en-US/Article/000060529) as well.
However, if you continue to experience crashing around water and rivers please create a Support Ticket and attach your MSinfo and DxDiag: (https://support.ubisoft.com/en-US/Article/000061449) files. Then return here with your ticket number so that I can review those files. Thanks!