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  • WardenRae
    Original poster 7 posts

    (Sorry if I'm not posting in the right spot.)

    For several weeks now every time I play Valhalla I've been unable to access Reda's contracts, unable to collect opals, unable to access the owned section of the store, because it says either there is an online service error or unable to access Connect. Funny thing is, my internet and Xbox are working fine and I can access Ubisoft Connect from my dashboard just fine.

    I've contacted them several times about this and all they tell me is to check the internet connection and turn it on and off, basically. Everything is fine. Other games, even other Assassin's Creed games, work fine. Connect works fine on my dashboard. This wasn't a problem until one of the patches came out and it immediately stoped working. Not sure what to do at this point.

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    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

    Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections 1.10.32 and 1.10.33 of "de Finibus Bonorum et Malorum" (The Extremes of Good and Evil) by Cicero, written in 45 BC. This book is a treatise on the theory of ethics, very popular during the Renaissance. The first line of Lorem Ipsum, "Lorem ipsum dolor sit amet..", comes from a line in section 1.10.32.

  • Ubi-Mark.
    Ubisoft Support Staff 669 posts

    Hello @WardenRae,

    Sorry to hear that you are experiencing connection issues.

    Can you please perform all the troubleshooting steps listed in this article? This will ensure that your connection to our services is optimal.

    Many thanks and if you have any additional questions, please let us know.

    Official Response

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