Welcome to discussions

Quick Suggestions

  • GR__NY
    1 posts

    @azn-luver did you end up finding a fix for this? I have the same issue currently as well

  • guest-pH9oQUeN
    4 posts

    @ubikobold Can you fix the glitch on this side quest where I can't interact with the clues in the tomb/crypt? After killing the boar I try to get Eivor to examine the clues and it shows the eye but doesn't allow me to press triangle to examine. A lot of other players have been having the same issue and I've tried all suggestions but nothing has worked. This bug is stopping me from progressing forward to find the last clue for The Father. Get this sorted, really disappointed.

  • guest-pH9oQUeN
    4 posts

    Can you fix the glitch on this side quest where I can't interact with the clues in the tomb? After killing the boar I try to get Eivor to examine the clues and it shows the eye but it doesn't allow me to press triangle to examine. A lot of other players have been having the same issue and I've tried all suggestions but nothing has worked. This bug is stopping me from progressing forward to find the last clue for The Father. Get this fixed, ubisoft seem to be avoiding acknowledging this bug. Really disappointed.

  • UbiKobold
    Ubisoft Support Staff 541 posts

    @guest-ph9oquen
    Do you think you could provide a video showing this from your gameplay? I would like to send up a video to the Game team. You can post it to YouTube as unlisted and then send me the link. Also, are you playing on PS4 like the original poster of the thread, or are you playing on a different platform? If you are playing on PC or PS4, can you create a ticket and attach your save files? Then you can return here and post your ticket number. Thank you, and I am so sorry that you have not been able to proceed.

    Official Response
  • guest-pH9oQUeN
    4 posts

    @ubikobold Hello! A colleague of yours has said they've forwarded this issue on to the developers. There are also a couple of videos on youtube already showing this bug. As I'm playing this game on the PS5 however, that console currently doesn't allow the option to save files to a USB drive so I can't upload my save files. I'm waiting for a response from the other support member that I contacted but it's just frustrating because until I can interact with the clues, I can't progress in the game.

  • guest-pH9oQUeN
    4 posts

    @ubikobold

    I've managed to upload a youtube video of the issue for you. Thanks for having a look!

  • Emptyolo
    3 posts
    This post is deleted!
  • Emptyolo
    3 posts
    This post is deleted!
  • Emptyolo
    3 posts

    @ubikobold


    Same issue as above. Here's my ticket 13825450 with save files.

  • UbiKobold
    Ubisoft Support Staff 541 posts

    My apologies for the delay! The Game team is currently investigating this issue of the third clue not being investigable.

    guest-pH9oQUeN: Thank you for providing this video! I have forwarded this up to the Game team to be included with their investigation.

    Emptyolo: Thanks for providing your case number and save files! I have sent up these files as well.

    Official Response
  • fun_bigwille3
    1 posts

    I’m stuck towards the end of the mission “Have You Seen This man” where I can’t interact with the clothing, so I cannot complete the mission. I’ve tried loading an earlier save but when I got to the same part it still wouldn’t let me interact with the clothing. Is there another way to fix this?

  • sunain12345
    1 posts

    When Petra climb the mountain and ask us to try that thing then the game become first person perspective and nothing happens . Someone please help

  • stefanc5
    2 posts

    It has glitched numerous times for me. The first glitch was when i would teleport it made me invisible.

    Now, I am currently unable to investigate his clothes to progress to the next glitch. 🙂

  • stefanc5
    2 posts

    So this glitch seems to have been a problem from launch, yet this issue is not in their current Megathread for Issues under investigation. Please post current issues with this mission in this thread to get their attention!

  • TopRawmenNoodle
    6 posts

    Hi! I've followed Petra through the world to find Wallace, and got to the point where she tells you to Try It and run straight. I run straight, lightning flashes and the player model for Eivor disappears. I keep running around the area while the model is invisible, but nothing else happens to further progress this quest. I could not find a solution here.

  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @toprawmennoodle Welcome to the forums! I'm sorry to hear you're unable to proceed in "Have You Seen This Man". Have you tried to reload an earlier save to see if when you start this quest over, the same error occurs after Eivor becomes invisible?

    Official Response
  • TopRawmenNoodle
    6 posts

    Yes, I tried to restart and the same thing happen. For now I have skipped the quest.

  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @toprawmennoodle Okay, thanks for the reply! When you next attempt this quest, please take a short video showing that Eivor does not fall through the sky following this invisible sequence, so I can get that over to our teams to be looked into further.

    Official Response
  • klg_11_
    1 posts

    When will the clue investigation bug be fixed. I haven't been able to do this quest since November 2020. It's really annoying me now.

  • TopRawmenNoodle
    6 posts

    @ubiexcellent how do i take a video in game?

Suggested Topics

Community Details

97
Online
141.8k
Users
25.0k
Topics
129.8k
Posts