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  • stefanc5
    2 posts

    So this glitch seems to have been a problem from launch, yet this issue is not in their current Megathread for Issues under investigation. Please post current issues with this mission in this thread to get their attention!

  • TopRawmenNoodle
    6 posts

    Hi! I've followed Petra through the world to find Wallace, and got to the point where she tells you to Try It and run straight. I run straight, lightning flashes and the player model for Eivor disappears. I keep running around the area while the model is invisible, but nothing else happens to further progress this quest. I could not find a solution here.

  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @toprawmennoodle Welcome to the forums! I'm sorry to hear you're unable to proceed in "Have You Seen This Man". Have you tried to reload an earlier save to see if when you start this quest over, the same error occurs after Eivor becomes invisible?

    Official Response
  • TopRawmenNoodle
    6 posts

    Yes, I tried to restart and the same thing happen. For now I have skipped the quest.

  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @toprawmennoodle Okay, thanks for the reply! When you next attempt this quest, please take a short video showing that Eivor does not fall through the sky following this invisible sequence, so I can get that over to our teams to be looked into further.

    Official Response
  • klg_11_
    1 posts

    When will the clue investigation bug be fixed. I haven't been able to do this quest since November 2020. It's really annoying me now.

  • TopRawmenNoodle
    6 posts

    @ubiexcellent how do i take a video in game?

  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @toprawmennoodle Apologies for the wait! You'll need to use a third party software to record your gameplay, such as ShadowPlay or OBS. You can also record your gameplay using your phone, but this might not be as clear.

    Official Response
  • TopRawmenNoodle
    6 posts

    Okay I will work on it soon. Thank you for your response

  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @toprawmennoodle It's my pleasure! I look forward to your reply. ๐Ÿ˜€

    Official Response
  • TopRawmenNoodle
    6 posts

    @ubiexcellent Okay, this isn't the best, but it's the best that I could figure out. I recorded it on Gyazo, and its like seven seconds long, but it shows that Eivor is invisible after running and the lightning bolt. https://i.gyazo.com/799f72ac63356c26bf1dca04cf99712c.mp4

  • Ubi-Spud
    Ubisoft Support Staff 672 posts

    @toprawmennoodle That's perfect, thanks for taking the time to do this!

    The developers have now identified the issue and are planning to fix it in a future patch. Keep an eye on these forums for patch notes when available.

    If you come across any other issues, feel free to create a new thread! ๐Ÿ™‚

    @The8th2020 - Just a heads-up; this issue is now planned to be resolved, and I merged your thread with this one as such. I hope that you don't mind!

    Official Response
  • TopRawmenNoodle
    6 posts

    @ubi-spud Thank you for your support!

  • UbiExcellent
    Ubisoft Support Staff 756 posts

    @toprawmennoodle We're happy to help! ๐Ÿ˜

    Official Response
  • Ubi-Borealis
    Ubisoft Support Staff 1451 posts

    Hello there!

    I've merged together several threads about issues encountering in "Have You Seen This Man" into a single megathread. I apologise if any ongoing discussion has been disrupted by this. Creating a megathread allows us to keep all information and updates from investigations in one place.

    As there are a couple of issues mentioned within this thread, I'd like to provide you all with a status update from the investigations taking place in regards to this quest:

    • Unable to investigate all of the clues when investigating what happened to Wallace
      • Status: Pending fix
      • Comment: The development team intend to fix this issue in a future update. Currently, we don't yet have an ETA for this update's release. Once we have more information to share, it'll be posted within this thread and in the News & Announcements forum.
    • During the quest, Eivor will turn invisible
      • Status: Under investigation
      • Comment: The development team has been unable to reproduce this issue during their investigation. They are interested in collecting videos and save files from affected players. If you have encountered this issue, please can you ensure that you have an up-to-date save file uploaded to the cloud. We can then notify the development team so they can take a closer look.
    • The white deer becomes stuck on the bridge, and Petra will no longer move
      • Status: Cannot reproduce
      • Comment: The development team has been unable to reproduce this issue in-game. If you are unable to proceed with "Have You Seen This Man" because the white deer or Petra becomes stuck, please can you send us a video that shows this happening? We can then forward this for further investigation.


    If you have encountered an issue that is not listed above, please provide us with a detailed description of the trouble you're encountering, as well as a video that shows the issue happening in-game. We can then pass this along to the development team for a closer look.

    Thanks! ๐Ÿ˜Š

    Official Response
  • xuso94
    2 posts

    I have a different issue. Petra asked me to help her, I declined because I went to sleep. Next day, loaded data and go to speak to her but she is riding a horse but she won't move or speak to me so I can't continue the mission. I can't even see where I have to search Wallace. Any solution? Nobody's in hunt House now

  • xuso94
    2 posts

    @xuso94 FOUND HOW TO FIX THIS.
    1. You must have on ability to slow time.
    2. SAVE nearest as you can to Preta and load that save.
    3. As soon as your game is loaded, hit the button to slow time and press the button to talk with her quickly before she jumps on her horse.

    That's all.

  • Ubi-Borealis
    Ubisoft Support Staff 1451 posts

    Hello there @xuso94! Welcome to the forums ๐Ÿ™‚

    Thanks for providing an update, and for letting us know how you were able to resolve the issue! I'm glad to hear that you've been able to proceed with "Have you seen this Man." ๐Ÿ˜„

    Official Response

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