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  • evilhippo
    78 posts

    In Reeve of Wincestre I encountered a document on a table that give symbol for interaction but could not in fact be interacted with undefined

  • Allukyo
    2 posts

    I'm having the same issue. I'm on PC. During the quest where you have to investigate the area, I was unable to investigate one of the pieces of evidence. It showed in Odin's sight, but didn't allow me to investigate. I hoped if I did another alliance and came back, it would fix. Now, when I try to do this quest, the bar of completion for investigating the area is half full but the area doesn't show on the map. I've been trying to find it using the raven and memory but can't find it.


  • Allukyo
    2 posts

    I've completed the first part of the quest, now I need to investigate what happened to the reeve in goodwins house. There is an object I need to investigate to be able to complete the investigation, it shows in Odin's sight but I am unable to interact with it.

  • aychallita
    1 posts

    I can’t proceed at Reeve Of Wincestre, Chapter 1, after talking to the man in white I have to open a door “Enter the Room” , there is a bug, when you enter the door the mission doesn’t start and the door is open with the Quest logo and nothing happens, I tried to change the character, loading saved games, deleting and installing the game again, deleting the adds on, I even tried to change resolution and language and the bug is still there, I can’t progress with my story, please if someone have solve this problem please comment below

  • Withinnn
    1 posts

    Hi !

    I try to check/reinstall the game, restart, sleep at camp, get out/back from the area but nothing works. I would love to give my backup to support members, if it helps you, hoping that you find a solution, thank you!

  • Jimlube6769
    2 posts

    I cannot get to "the man in white". I can see the marker for him but he is in a room that I cannot access.

  • WaltBTB
    1 posts

    Game hard crashed immediately following dialogue with Goodwin after rescuing him in the beginning of "The Reeve Of Wincestre". After restarting the game, I went through the conversation again but went on to explore and did a bunch of side missions. Upon returning to Wincestre, I am once again supposed to speak to Goodwin and he has the mission marker above him, but there is no button pop up to actually speak to him. I have no saves from prior to rescuing him so I've lost all my progress if there's no solution to this bug. I am playing on PS4, btw.

  • lyrakatar
    2 posts

    @allukyo any luck with this issue, I have run into it as well. The half burnt document at the fireplace is not accessible.

  • lyrakatar
    2 posts

    @lyrakatar
    Found a workaround while I was exploring wincestre. If you go to the fort and release Goodwin from the prisons in the basement it kicks off the next part of the quest automatically.

  • Ubi-Wan
    Ubisoft Support Staff 630 posts

    Hey there, all! Thanks for reaching out with this, lyrakatar - thank you for sharing your workaround! I'd like to know if the workaround mentioned helps solve the issue for you as well, Allukyo? If not, please do report back, and I'll be more than happy to look further into this; as this is an issue which our team is investigating at this time.

    Official Response
  • HOTT_KARL_07
    4 posts

    For some reason I can not talk goodwin. This has been a problem since December and still not fixed. Uggggghhhh. Why do we even buy ubisoft products?

  • guest-HJZ0zByJ
    3 posts

    @hott_karl_07 Having the same issue and have been since December. So frustrating - Ubisoft support, any advice? The issue for me was that my game crashed right at the end of the cutscene with Goodwin where it was supposed to trigger an order reveal and put me to the next quest. When the game reloaded, all my previous autosaves were gone, I didn't have a save in the past 30ish hours, and while I still had the objective "speak to Goodwin" I could not do so because the game was behaving like i had without actually triggering the next part of the quest I have tried everything I can think of to "unstick" the quest with no luck. Please help, I desperately want to finish the game.

  • MrArgoNavis
    1 posts

    @allukyo I am encountering the same issue.

  • Grant22666
    10 posts

    Trying to complete the quest 'The Reeve of Wincestre' and when I try to pick up the piece of burnt paper by the fire place in Goodwin's house it doesn't come up with the option to examine it. I have tried reloading a manual save, fast traveling away and then back, travelling to Norway and back, having a feast at my village and many more fixes that I have seen suggested but nothing is working.

  • Grant22666
    10 posts

    @grant22666 Issue still on going, not been able to play the game for a week now due to not being able to progress in this quest. Spoken to Ubisoft support chat that was un helpful to say the least

  • Grant22666
    10 posts

    @grant22666 even un installed and then re installed still nothing.

  • Grant22666
    10 posts

    @grant22666 legit driving me mad just want to play the game

  • baby_jay
    1 posts

    After ending the rescue of Reeve Goodwin, the game guides me to talk to him to receive info about Selwyn, but I cannot speak to him, thus it’s not possible to continue the Wincestre arc

  • guest-HJZ0zByJ
    3 posts

    I've been having the same issue for 2 months with no update from the Ubisoft team- unable to finish the game

  • Grant22666
    10 posts

    @grant22666 still nothing

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