Thank you for your patience while we were investigating this issue today.
I can confirm, that this issue should be resolved on all platforms now
If you're still having trouble finding the expansion on your platform, please try the following:
- For Xbox consoles, please make sure that your content is installed on your console with this link.
- For PlayStation consoles, please navigate to the Store and search for the expansion to download.
- For PC, please restart your application and verify your game files if the download doesn't start automatically.
If you have any additional questions or require any further assistance, please let us know!
Kormac67 613 posts
Well, the news post in the launcher says
May 13, 2021, 12:00 AM
Today, Ubisoft announced that Assassin’s Creed Valhalla’s first major expansion, Wrath of the Druids, will be available tomorrow across all available platforms.
I'm not aware of an Ubisoft time announcement. Someone posted a twitter screen shot from some game site. The usual confusion.
I also have no option to buy the DLC (but it is listed now at least). So I don't think it's a season pass issue.
I'll check back at 19:00 when the weekly challenges reset, maybe it's available then.
Wolfstest 5 posts
Also laut dem Kalender sollte seid 2:01 05/13/2021 sollte es verfügbar sein. Doch irgendwie
ist es doch nicht da.
Also wenn ich im Game in den Shop gehe steht dort für die Erweiterung nur Demnächst und nicht installiert
quinch1199 45 posts
@breitzaya_bzh This is the issue for sure. My wife has a Ubi+ account (although she bought the DLC before she opened a ubi+ account) and she's already downloaded the DLC, me on the other hand just paid well in advance for the Season Pass and don't have it.
One rule for some, one rule for others
Sorry to hear that you are unable to access your DLC.
I can see that this has been already reported to the development team and they're currently working on this.
Can you please provide us with a few screenshots showing your Season Pass installed and your DLC unavailable (or available for purchase)? Additionally, can you please clarify if you're trying to access the new content from the same PSN or Microsoft account where the season pass has been activated?
Many thanks and apologies for any inconvenience caused by this. If you have any additional questions, please let us know.
Sorry to hear about your experience.
I can see that this issue has been already reported to the development team and it's currently being investigated.
Also, I merged this thread for better visibility on the situation with another one.
Nateila 2 posts
Same issues, on ps4
xrayspex_73 140 posts
I bought the $100 version of the game w/ the season pass. I have no idea how to verify in Ubisoft Connect if I have the DLC or not. It certainly does not look like it. What is going on Ubisoft?
Sammarok 54 posts
LOL still is not out on PC, so why did they release a chart with all the release time for each region ? Doesn't make sense at all.
reyals-81 13 posts
here you can see that i own the season pass -> and on the left side you see that i can purchase wrath of the druids for 24,99 €.
RebelsOfOrgana 10 posts
@ubi-mark My Season Pass is marked as owned inside the game, and on the Microsoft Store but no DLC included into the Season Pass when trying to download.
My Season Pass was acquired on the Xbox account I linked my Ubisoft account to. If you would just look at the Season Pass on the Microsoft Store itself you would see that the DLC is not included in it. All it says under 'In this bundle' is the Beowulf quest. That's it. Only way to get the expansion is to buy it again separately.
katzenkrimis71 160 posts
Ubisoft are really doing their hardest at alienating customers aren't they?
What a disaster.
Whenever I'm forced to go outside of Steam to buy a game, there's always an issue. You just know something is going to go wrong.
Whether it's having to reinstall Ubisoft Connect because it's not working properly, or the cloud sync isn't functioning, or the DLC is D.O.A., or the forums are in Beta.
It's like a circus act around here.
Not to mention the game itself is technically a mess.
Sammarok 54 posts
Hello Ubisoft, we paid for DLC, have season pass, etc. Where is my DLC at? Still says unavailable. Can you please give your PAYING customers their access? Are you seriously asking people to take screenshot? WHY? You don't believe us? LOL you are funny.
quinch1199 45 posts
@ubi-mark - come on Mark, after everyone posting about this on social media and on these forums, I don't think asking for photographic proof of the issue is really a solid response do you? Appreciate someone has finally posted an official response acknowledging there is an issue though.
I have a pointer however for the investigation - if you have a Uplay+ account the DLC is available, if you "only" own the DLC via a Season Pass then the DLC isn't showing up and isn't installing. Its the same issue with some of the Odyssey DLC they should be well aware of this now.