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  • quinch1199
    45 posts

    @katzenkrimis71 - honestly the game as a whole has been a big let down after Odyssey for me.

    This title will be my last AC pre-order. Ubisoft already lost any pre-orders from me for their Ghost Recon titles after the Breakwind fiasco of a game, now lost my money for any future Assassins Creed titles. I guess its a good option for them to move to Free-2-Play titles (as they announced a few days ago) as they clearly aren't going to be able to make money on people buying games from them at this rate!

  • Ubi-Mark.
    Ubisoft Support Staff 996 posts
    Best Answer

    Hello everyone,

    Thank you for your patience while we were investigating this issue today.

    I can confirm, that this issue should be resolved on all platforms now 🙂

    If you're still having trouble finding the expansion on your platform, please try the following:

    • For Xbox consoles, please make sure that your content is installed on your console with this link.
    • For PlayStation consoles, please navigate to the Store and search for the expansion to download.
    • For PC, please restart your application and verify your game files if the download doesn't start automatically.

    If you have any additional questions or require any further assistance, please let us know!

    Official Response
  • Kormac67
    613 posts

    @max18400 They delayed it even more to get it even more right. 😄

  • B00MSIE
    310 posts


    Are you serious? Looks more like stretching time... Look at Twitter, reddit etc. No one on an Xbox (in my case Series X, bought Valhalla Ultimate) with the season pass can access the DLC.

  • frytom
    6 posts

    Everybody can evaluate the situation:

    If you are an owner of AC Odyssey and its season pass, you will see in the owned DLC section within UBISOFT Connect: all individual DLCs plus the season pass.

    In AC Valhalla's (as owner of the season pass) owned DLC section you see there only the season pass, no individual DLC.

  • stonezzz000
    7 posts

    this is disgusting first we pay full price for a beta version and now you lie and scam us with the dlc BHA ! and here is your stupid proof now let us play !!! undefined

  • Haggy51
    38 posts

    Add me to the list of season pass owners who are seeing NOTHING. Bought the Gold Ed directly from Ubisoft, playing on PS4, I'm really disappointed as I have generally had a pretty error-free main game. 😞

  • katzenkrimis71
    160 posts

    Uplay+ account


    That's the issue.

    It only works for the Uplay+ folks.

    It's unbelievable that they found a way to screw this up.

  • quinch1199
    45 posts

    Maybe if enough of us press this button in our Orders section - undefined - we might get some actual service? Honestly close to doing this now, what with the low quality of the game generally and now this.

  • cavveman
    75 posts

    I own ultimate edition. And I can't access the dlc at all.
    And seems like it's not released yet for me in Sweden. From the ingame store it says coming soon...

  • katzenkrimis71
    160 posts

    And not even provide an update to explain or apologise for the delay.


    Well, it's like 4:20 am in Montreal, so they'll be getting out of bed early today.

    They know about it now. The fire alarms and sprinklers are going off.

    Time to wake up.

  • W1nke
    4 posts

    OS Name Microsoft Windows 10 Pro
    11:21AM (GMT+3 Local Time)


  • Sloggster
    2 posts

    @epsilon122 Unless I've misread the Launch Time poster, UK release time is 12.01am UTC, which translates to basically 1pm today ?

  • xrayspex_73
    140 posts

    Ubisoft, you guys just keep finding new ways to screw over your customers.

    So I am to believe that the DLC is only available for Ubisoft+ subscribers and NOT the people who actually payed full price for the game + season pass?

    The silence has been deafening by the way.

    Thanks for nothing... again...

  • spelldazer
    6 posts

    @cavveman same here, different currency.

  • Coach811981
    26 posts


    For what its worth.


  • Raggz67
    9 posts

    @sloggster No. 12:01AM is midnight so it translates to 01:00am. According to Ubisoft ANZ they are investigating the season pass issue.
    Its released as some PS5 players can download it and it is available to buy on my xbox at least in Norway.

  • Garbo3
    648 posts

    @xrayspex_73 am not Ubisoft plus subscriber ,just found a way to download it searching on the PSN store itself,otherwise wasn't available.

  • xrayspex_73
    140 posts


    PSN appears to be the only place it is available. Quit defending them dude. You are getting tiresome.

  • Baenorth
    10 posts

    still nothing in sweden either, just started the game to see and it is still not available. Ubi really need to giddy up their game if they want their players to stay. Giving out info on when then DLC should be playable and not delivering can be seen as false marketing. And by paying for a season pass you cant use is just plain dumb. Really hope someone gets a reprimand for this [censored].

  • Hardy05
    1 posts

    Had the same issue on xbox.
    Meanwhile i have contacted the Microsoft support. They have assigned the DLC manualy to my account now.
    Not the best solution but it works...

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