ubisoft discussions

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  • Amber_Unicorns
    3 posts

    @quinch1199 I have the same issue... hope it'll be fixed soon

  • quinch1199
    55 posts

    I have one PC where the DLC was part of the season pass - DLC is still showing as "coming soon"

    I have another PC with Uplay+ account - DLC has downloaded and is available now.

    THEY'RE LITERALLY NEXT TO EACH OTHER!

  • Coach811981
    40 posts

    @quinch1199

    Same here mate - hopefully this gets sorted out quickly.

  • Breitzaya_Bzh
    3 posts
    it is totally lamentable not to satisfy customer loyalty, and especially not to have information on the reasons


  • AlphaGoose46219
    158 posts

    @b00msie Lol it's a holiday for almost 1600 years. this DLC was delayed till this date.
    For a normal company it would be obvious to have some staff available during a important event like launching a DLC.
    About all the fans are waiting for this so some extra staff stby on there own planned date must be normal.

  • Max18400
    411 posts

    Still not released in the UK either (I have the season pass).
    Absolute joke

  • Breitzaya_Bzh
    3 posts

    if you have ubi+ it's good, if you have season pass go burn in the hell.....

  • rand47472017
    8 posts

    @breitzaya_bzh Yea I have the season pass.

  • Wolfstest
    5 posts

    Bisher noch nichts auf PC in Deutschland

  • alecla635
    1 posts

    09:23 in sweden and still not able to play wotd, says go to anima store, but in anima store it says coming soon and i have season pass.

  • frytom
    6 posts

    I think it's the same problem we season pass users were faced some time ago during the release of one of the two AC Odyssey DLCs. There was the exact same problem, that the season pass wasn't linked automatically to both DLCs, Ubisoft had to link manually, so the season pass users got that specific DLC at last.


    And now they did that same bug again.

  • Superfly_Boss
    98 posts

    I don't have it yet either and I am in California. According to their little calendar, i should have it.

  • SPAR7ANMAN60
    18 posts

    Yeah I’m having the same problem in the US

  • Epsilon122
    7 posts

    @max18400

    I feel your pain. I’m in the states, on the East Coast. And still nothing.

    This is the advice I was given from Ubisoft support which turned out to be a big waste of time, but I suppose you can give it a go if you’re bored enough (it didn’t change anything - still no access to the DLC):

    Thank you for contacting Ubisoft Customer Support. 

    Your best option is to start by resetting the console display and audio settings. If that does not work, try lowering your display output resolution.

    If you continue to experience issues, try clearing your Xbox One cached data then perform a reinstall of the game. 

    First, you will need to clear your Xbox One hard drive cache. To clear the cache on your Xbox One, you will need to power cycle the system. Power cycling will reset the network card and clear the cache. 

    1. On the console, press and hold the Xbox button for about 5 seconds until the light behind it turns off. This will power off the console.
    2. After the console has shut down, unplug the power cord and wait 2 full minutes.
    3. Plug the console back in and turn it on using the Xbox button.
    4. Launch the game, and see if the issue has been resolved.

    Next, let's uninstall the game by doing the following:
    5. On the Xbox One Dashboard, go to My Games & Apps.
    6. Highlight the game, and press the Options button on your controller.
    7. Select Uninstall Game + Add-ons. 

    Note: All DLC items can be re-downloaded. 

    Regards,
    Ubisoft Support

  • B00MSIE
    397 posts

    @alphagoose46219

    A “normal” company would 😂 . But a “woke”(means; only interested in money and not being able to relate to the real world in any way) company like Ubisoft that probably outsourced their support desk to wherever it was cheapest hasn’t. No official reply can be found anywhere 😤 . Not on Twitter, Ubisoft site, nowhere… And their outsourced support desk does not seem to have a direct line to anyone who can actually fix a problem.




  • Wolfstest
    5 posts

    Frage mich echt warum die das so verzögern. Denke das es heutzutage doch möglich ist das alle es um 00:01Uhr am 13.05.2021 hätten haben können.

  • rand47472017
    8 posts

    @frytom how long did it take last time?

  • quinch1199
    55 posts

    Ubisoft are really doing their hardest at alienating customers aren't they? They announce they're going to focus on F2P titles instead of paid games, delay release of a DLC by a month or more and then when its released only people with Uplay+ accounts have access when its meant to be released!

  • frytom
    6 posts

    @rand47472017

    Some hours. But it seems, they haven't learned the lession.

  • Max18400
    411 posts

    So what has been the point of paying extra to get the season pass when it's not even released when it's supposed to?!
    Ubisoft, what the hell are you doing? Has it really gotten to the stage where you can't even release a DLC on time and not even provide an update to explain or apologise for the delay. And, how is it, when people have been requesting features, such as one handed swords since even before the game launched, and instead you release sickles?! Furthermore based off all the leaks, it doesn't even push the story forward

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