Welcome to discussion
Sorry to hear that your game keeps crashing.
Can you please provide us with your full PC specs, so we can have a look? Secondly, can you please perform all the troubleshooting steps listed in this article? This will help you to eliminate any potential software conflicts.
Many thanks and if you have any other questions, please let us know.
Squalalah_FR 1 posts
Same here, constant crashes since the update.
I was in Glowestrescre during all those crashes (never had the occasion to change region)
Windows 10 Professional
Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz 4.20 GHz
ZOTAC Extreme GTX 1080
SSD CRUCIAL 256GB
I've made some research, seems that there's no conflicted software with the game. (tried to remove some, no effects on the crashes)
i tried to disable full screen optimization and administrator rights, no results.
It will help our Customer Support team to investigate this further for you. If you have any additional questions, please let us know.
Airr0x 2 posts
This post is deleted!
Airr0x 2 posts
Got the same issue! I've played for about an hour and my game crashed 3 times.
Lmao I can't even start my DLC journey because of my crashing after the cutscene (coming to Irland)
Same issue. Never had an issue with the game until recently, now the game will crash to desktop without fail within 30mins of playing.
I have tried all of the troubleshooting steps multiple times.
SWE-MorningWood 2 posts
Yep, today after installed the patch, game crashes. Sometimes it crashes after 5 minutes of gameplay and sometimes I can play up to 30 minutes.
Crashing right to desktop.
Worked flawless before (2 days ago).
Ubisoft Support Staff Ubi-Wan 630 posts
Hey there, Airr0x, SWE-MorningWood, & HH375mag!
Sorry to hear these crashes are occurring for each of you as well. It's suggested to run through ensure you've completed all troubleshooting steps for your platform. Should these prove unhelpful, it's best to reach out to our dedicated support teams with a copy of your MSInfo files for review.
Another issue I am now experiencing is that the game will no longer launch through Ubisoft Connect - However it will from the game folder.
Unfortunately the game is now crashing within minutes of playing.
Hi, yes I've tried reverifying the games files multiple times (& I have tried all other possible fixes). The crashes appear to be completely random, unfortunately it's hard to confirm this as the game has now crashed within minutes with the last four attempts of playing the game. As previously mentioned I can only run the game from the games installation folder .exe (not Ubisoft Connect - the only game not to do so) and the game has only started crashing since a recent update - I had no issues with the game previously.
I also have been receiving "Online Service Error" popup messages too.
Thank you for the update! Have you reached our team with your diagnostic files by any chance? It will help us to investigate the situation.
@SWE-MorningWood - hello! You can find our chat opening hours with this link.
If you have any additional questions, please let us know.