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  • Airr0x
    2 posts
    This post is deleted!
  • Airr0x
    2 posts

    Got the same issue! I've played for about an hour and my game crashed 3 times.
    Lmao I can't even start my DLC journey because of my crashing after the cutscene (coming to Irland)

  • HH375mag
    4 posts

    Same issue. Never had an issue with the game until recently, now the game will crash to desktop without fail within 30mins of playing.

    I have tried all of the troubleshooting steps multiple times.

  • SWE-MorningWood
    2 posts

    Yep, today after installed the patch, game crashes. Sometimes it crashes after 5 minutes of gameplay and sometimes I can play up to 30 minutes.
    Crashing right to desktop.

    Worked flawless before (2 days ago).

    AMD 6800XT.

  • Ubi-Wan
    Ubisoft Support Staff 631 posts

    Hey there,  Airr0x, SWE-MorningWood, & HH375mag!

    Sorry to hear these crashes are occurring for each of you as well. It's suggested to run through ensure you've completed all troubleshooting steps for your platform. Should these prove unhelpful, it's best to reach out to our dedicated support teams with a copy of your MSInfo files for review.

    Official Response
  • HH375mag
    4 posts

    Another issue I am now experiencing is that the game will no longer launch through Ubisoft Connect - However it will from the game folder.

    Unfortunately the game is now crashing within minutes of playing.

  • Ubi-Wan
    Ubisoft Support Staff 631 posts

    @hh375mag Sorry to hear this. Have you tried verifying your game's files? Also, for these crashes - do they seem to occur in a specific point in-game, or does it seem to be somewhat random?

    Official Response
  • HH375mag
    4 posts

    @ubi-wan

    Hi, yes I've tried reverifying the games files multiple times (& I have tried all other possible fixes). The crashes appear to be completely random, unfortunately it's hard to confirm this as the game has now crashed within minutes with the last four attempts of playing the game. As previously mentioned I can only run the game from the games installation folder .exe (not Ubisoft Connect - the only game not to do so) and the game has only started crashing since a recent update - I had no issues with the game previously.

    I also have been receiving "Online Service Error" popup messages too.

  • SWE-MorningWood
    2 posts

    @ubi-wan Well, tried to reach out to the dedicated support team but the chat is closed.
    Well, trying later again. The troubleshooting steps did not make any differ.

  • Ubi-Mark.
    Ubisoft Support Staff 1014 posts

    Hello @hh375mag,

    Thank you for the update! Have you reached our team with your diagnostic files by any chance? It will help us to investigate the situation.

    @SWE-MorningWood - hello! You can find our chat opening hours with this link.

    If you have any additional questions, please let us know.

    Official Response

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