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0 Likes/4 Replies/15 ViewsOriginal poster rwetgi-TR 2 posts
First of all, sorry for my english, i am using translate.
As someone who never missed any of your games in this story starting from Alamut castle, I bought it through Uplay today, even though I finished the Valhalla series, which is the best you have ever done. But the game does not open. It freezes on the start screen and does not turn on even though I just wait. I will add the screenshot. I do not want to return the game. Can you please help
My System :
Amd Ryzen 5 5600x CPU
Asus Rog Strix B550-f Gaming Wifi MB.
32 GB (8x16) 3200mhZ CL16 Ram
Asus rog strix GTX 1060 6GB GPU
Ubisoft Support Staff Ubi-Wan 630 posts
@rwetgi-tr Hello there, and thanks for reaching out! I've edited parts of your post, but do know that as a fellow fan, I greatly appreciate your dedication to the series! Valhalla is quite a contender for a favorite of mine as well, now!
Regarding the game being unable to launch - can you please try running through the steps found within this FAQ, to troubleshoot your system's performance? If you're still having trouble after, I'd like to have you reach out to our dedicated support team via the creation of a new ticket. When creating this ticket, its best to attach a copy of your MSINFO and DxDiag files to the case for review.
Original poster rwetgi-TR 2 posts
Thanks for answering and for the little editing but I was able to fix the problem somehow. I did not remove the problem in case someone else is alive. I was using MSI afterburner software for the FPS indicator. I turned it off and I'm playing smoothly. I can finish this game many times but I hope the game will be more active and lasting with the updates. Thanks again.