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  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts

    Hello there!

    I've merged some posts into @Cavin222017's thread as you're all encountering the same issue. Apologise for any confusion caused.

    @Cavin222017 - Thanks for sending us those images! The development team have been notified about this issue and are currently investigating further. I've passed on your report so they can take a closer look at this. It looks like you don't play the game on the account you've contacted us. Can you let us know your PSN username so we can notify them of this?

    @AliceTvirus, @FettyVeinn & @slysatanic - Thank you for sharing your experience with us. I'm sorry to hear that you're missing a piece of amber.
    Would you be able to send us a video that shows the following:

    • You can defeated all of the Children of Danu in your Order menu
    • That you only have 9/10 bloody amber collected in your inventory
    • Do you know which Child of Danu should have dropped the amber for you?


    We can then pass this along to the developers as part of the ongoing investigation.

    @GamerGirlL3xi - Thanks for including those screenshots for us. I've passed these along to the development team so they can take a closer look. Do you happen to know which Child of Danu didn't drop amber for you?

    Thanks! 😊

    Official Response
  • RtK_Cav
    Original poster 11 posts
    This post is deleted!
  • RtK_Cav
    Original poster 11 posts

    @ubi-borealis My PSN Username is : RtK_Cav
    As you can see I too only got 9/10 shards in my inventory. I can't tell you which one didn't drop it for me, because I killed them all in one run without checking the drops really. Maybe the one missing is the one you need to hand over for the antidote in the mainstory quest, maybe that's causing this bug?undefined

  • eriksson67
    2 posts

    I went total way this map and killed all order members but i got only 9/10 shards.
    How i can get this last one.

  • Lexibrat_
    22 posts

    @eriksson67 - It seems like its happening on all platforms. I know people on both PC and Xbox who have the same issues.

  • Lexibrat_
    22 posts

    @ubi-borealis - Not entirely sure but I believe it was Spider because after she was killed I did not see an Amber shard pop up on the right side of the screen.

  • eriksson67
    2 posts

    @gamergirll3xi Your so right.. i hear that same..Is this somekind bug this game or what...I wondering are they trying to solve this problem at all.Since i definitely want this done.

  • Lexibrat_
    22 posts

    @eriksson67 - They are aware and have sent the pics to the devs. Here is the post about it if you want to follow it!

    https://discussions.ubisoft.com/topic/98448/shards

  • BBbulge
    3 posts

    Hi All,

    Killed 10 ancients of the order ( children of danu ) and only got 9 shards.
    10 children of danu in the menu are pictured in red and text defeated...
    Is this a bug or do we have to do some extra ... ????

    In the storyline we give a shard 2 heal flanns army...

  • RtK_Cav
    Original poster 11 posts

    @bbbulge yeah its bugged we all who posted here have this problem. I think the story part you mentioned causes this bug

  • FettyVeinn
    2 posts

    undefinedundefined@ubi-borealis my gamertag is : Fetty Vein
    Screenshots:
    undefined

  • Ubi-Borealis
    Ubisoft Support Staff 3625 posts

    Hello there!

    Thank you for continuing to update this thread with your experiences with the missing amber. I've passed on all of the reports that have been shared with us to the development team as part of the ongoing investigation. We don't yet have any new updates to share with you all from the developers. Once any new information is shared with us, we will let you know as soon as we are able to.

    If you have been affected by this issue, please can you send us a video that shows the following:

    • You can defeated all of the Children of Danu in your Order menu
    • That you only have 9/10 bloody amber collected in your inventory


    Additionally, please ensure that you have an up-to-date save uploaded to the cloud. We can then notify the development team so they can take a closer look. If you happen to know which Child of Danu didn't drop amber for you, please let us know this, as it could be helpful to the investigation.

    @Cavin222017 - Thanks for letting me know your PSN username, and for including an additional image. I've added this image to your report, and let the development team know your PSN username as part of the ongoing investigation. Thanks for the additional suggestion about where the amber may have gone missing. I'll let the developers know this.

    @eriksson67 - I'm sorry to hear you're missing one of the amber shards. Are you able to provide us with any of the information requested above?

    @GamerGirlL3xi - Thanks for letting me know it may be the Spider's amber that's missing. I've let the development team know this information.

    @BBbulge - Thanks for sharing your report with us. I'm sorry to hear that you're missing a shard. Would you be able to provide us with any of the additional information requested above?

    @FettyVeinn - Thank you for sending me those additional images, as well as confirming your gamer tag. I've passed these along to the development team for a closer look.

    Thanks! 😊

    Official Response
  • Garbo3
    778 posts

    @cavin222017 I handed that one for the antidote but still remained in my inventory.
    Edit.
    Just checked killed 8,got 8.
    Got left to kill the last 2 ones you do through the story.
    undefined
    undefined

  • RtK_Cav
    Original poster 11 posts

    @garbo3 well it was just a guess, still bugeed for so many players though

  • Garbo3
    778 posts

    @cavin222017 I haven't done the last two so maybe I get this bug aswell later on.

  • Herr_Barre
    10 posts

    My PSN username: Herr4Barre

    I have same problem as you, would be nice if they fixed it.

  • steamah5
    6 posts

    @ubi-borealis


    Didn't notice this thread exist, I posted a same issue but I don't know how to move it here.
    https://discussions.ubisoft.com/topic/98518

    I wonder those who have this issue might killed one of the Children of Danu before they met Deirdre.
    Here's a video that shows when I killed Cummascach (the child of danu in Keshi Corann) no item acquired.



    Went back to Keshi Corann and found the body of Cummascach but no interaction of 'loot'.

    undefined

    undefined



    And some screenshots and a video that I defeated all 10 children of Danu but only have 9/10 bloody amber in my inventory.

    undefined

    spoiler

    undefined



  • Garbo3
    778 posts

    @steamah5 you may have a point here,I killed 8 of them in a row but after meeting Deidre.

  • steamah5
    6 posts
    This post is deleted!
  • steamah5
    6 posts

    @garbo3 Thanks. I hope this would be some hint to find the causes for this problem.

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