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  • cavveman
    75 posts

    @kormac67

    I can verify that this opal is not pickable either

  • Ubi-Borealis
    Ubisoft Support Staff 2812 posts

    Hello there!

    Thanks for your report, @BAS68WILT! The development team are aware that this Opal cannot be collected. I've checked in on the investigation, and it looks like they intend to resolve the issue with the Opal at Port Auley in a future update. Once we have more definite information, we will let you all know within this thread and in the News & Announcements forum.

    @Kormac67 & @cavveman - Thank you for letting me know that the Opal at Ui Neill's grave cannot be collected either. I've passed this information along to the development team so they can take a closer look at this one as well.

    If you find any other Opals that cannot be collected, please don't hesitate to let us know so we can investigate further.

    Thanks! 😊

    Official Response
  • basel19751224
    45 posts

    There are 2 unobtaiable opals in Ireland
    1 in Port Auley trade post inside a whale skull
    and 1 Ui Néill's Rest inside a chest
    U able to mark them with the bird but when u try to pick them up there are no promt to do that
    see inserted pictures : undefinedundefinedundefinedundefinedundefinedundefinedundefined

  • Ubi-Keo
    Ubisoft Support Staff 1060 posts

    @basel19751224 Thanks for reporting these. I can confirm that these have already been reported and the development team are currently investigating.

    Official Response
  • basel19751224
    45 posts

    @ubi-keo
    oh ok thank u 🙂

  • Ubi-Keo
    Ubisoft Support Staff 1060 posts

    @basel19751224 You're welcome 🙂

    Official Response
  • iTzI3OBBY
    42 posts

    I can't obtain the opal in Port Auley that is inside the skull of the skeleton behind the trade post I've tried everything to get it, but nothing works.

  • SteveZ_Pun
    163 posts

    @itzi3obby
    Hi, its already reported. I hope its still under investigation, didnt find the thread. There is another opal you cant pick up. Sorry i forgot where...

  • iTzI3OBBY
    42 posts

    @stevez_pun thanks for letting me know 👊

  • Ubi-Borealis
    Ubisoft Support Staff 2812 posts

    Hello there!
     
    I'd like to reach out to you all with an update. I'm happy to announce that the development team intend to deploy a fix for the missing Opal in Port Auley in TU 1.2.2. This update will be deployed 15 June, 2021 at 2 PM CEST / 8 AM ET.
     
    If you are still encountering issues when collecting Opals in Ireland following TU 1.2.2, please don't hesitate to update this thread so we can take a closer look. Please include a video that shows the following:

    • You have the latest Title Update installed on your platform. You can view this information in the opening game menu in the bottom right-hand corner.
    • The location of the Opal you are unable to collect.

     
    Additionally, please ensure that you have an up-to-date save uploaded to the cloud. We can then pass these reports to the development team for further investigation.

    The development team are aware of the uncollectable Opal in Ui Neill's Rest, and intend to deploy a fix for this issue in a future update. As soon as we have more information to share about this fix, it will be shared within this thread.
     
    Thank you! 😊

    Official Response
  • Littleweasel01
    39 posts

    there is 1 opal in ireland that appears to be under/in a chest, which makes it uncollectable:
    the opal is in Ui Neills Rest in the cave:
    undefined

    undefined

  • Grand_310
    26 posts

    This opal is stuck inside the chest and cannot be picked.

    undefined

    undefined

  • Ubi-Mark.
    Ubisoft Support Staff 996 posts

    Hello @grand_310,

    Thank you for bringing this to our attention!

    I passed it along to the development team for further review. Once we have an update, we are going to let everyone know through the patch notes.

    Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

    Official Response
  • Ubi-Mark.
    Ubisoft Support Staff 996 posts

    Hello @Littleweasel01,

    Sorry to hear that you are unable to collect this Opal!

    I already reported this issue to the development team 🙂

    If you have any additional questions, please let us know.

    PS: I moved this thread to the Player Support section for better visibility.

    Official Response
  • NeOVoltron
    104 posts

    I have the same issue with the Opal at Uí Néill's Rest - it's underneath the treasure chest and cannot be picked up.

  • Bigkcordle
    1 posts

    i'm having the same issue@neovoltron

  • Ubi-Borealis
    Ubisoft Support Staff 2812 posts

    Hello there @NeOVoltron & @Bigkcordle!

    The development team are aware that players are unable to collect the Opal at Uí Néill's Rest, and have been investigating this issue further. They've announced that they will be resolving this issue in a future update.

    We don't yet have an ETA for when this update is to be deployed. As soon as we have any new information to share regarding future updates, we will let you know within this thread or in the News & Announcements forum.

    Thanks! 😊

    Official Response
  • KopfSmertZz
    36 posts

    @cavveman : This is in fact the only Opal in the entire game I'm not able to collect

  • Ubi-Borealis
    Ubisoft Support Staff 2812 posts

    Hello there @KopfSmertZz!

    The development team are aware that players are unable to collect the Opal at Uí Néill's Rest, and will be addressing this issue in a future update. Once we have more definite information about this update, such as an ETA for a release, we will let you know within this thread and within the News & Announcements forum.

    Thanks! 😊

    Official Response
  • NeOVoltron
    104 posts

    @ubi-borealis Brilliant, thank you very much.

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